Real Time Communications Industry News

LiveTime Supports Red Hat Enterprise Linux 3

[March 15, 2004]

LiveTime Supports Red Hat Enterprise Linux 3

LiveTime Software, a provider of J2EE based Help Desk and Support Desk software, announced it has joined the Red Hat (Nasdaq: RHAT) Ready Program. Building upon the relationship, LiveTime Software also announced the immediate availability of LiveTime Support 2.5 for Red Hat Enterprise Linux 3.


"We are pleased to join the Red Hat Ready Program," said Dr. Darren Williams, CEO of LiveTime Software. "With many of our customers now deploying their critical business applications across Red Hat Enterprise Linux, it is re-assuring for them to know that LiveTime applications will deploy right out of the box, having already been fully tested and certified against a wide range of hardware platforms."

"It was a business imperative that our Support Desk run reliably and cost effectively for our large number of internal and remote analysts and customers," said Daryl Jones, IT Network Analyst at Barrie Hydro Inc. "Testing revealed that LiveTime Support Desk deployed over Red Hat Enterprise Linux 3 consistently outperformed other web-based support applications."

"At LiveTime Software, our mission is to deliver the most efficient and powerful Support / Help Desk application, leveraging best of breed technology to better serve our customers," said Keith Woodward, Director, World Wide Marketing Programs. "With Red Hat¹s focus on performance, scalability, security and wide IT hardware platform support, we believe that this platform is an excellent choice for our customers."

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