Real Time Communications Industry News

TMCNet:  Aitonic(TM) Brings Next Generation Hosted VoIP PBX to U.S. Shores

[May 08, 2013]

Aitonic(TM) Brings Next Generation Hosted VoIP PBX to U.S. Shores

Los Altos, California, May 08, 2013 ( via COMTEX) -- News Summary: -Aitonic(TM) ( is VoIP technology and customer processes proven in Europe. Since 2003 750,000 end points including 15,000 businesses serviced. In late 2012 U.S. service initiated with selected sites.

-Portal-driven for ease of learning, use and management. Usable by both customers and channel IT VARs and consultants. Robust PBX features fully implemented and maintained for customers, not left partially installed and failing. Proactively engaging and competent customer service.

-All-inclusive, economical pricing. No common deceptive practice of padding profits into add-ons and fees later in the purchase process.

Full Story: After a prodigious start in Europe, Aitonic(TM) from Aiton Caldwell Inc. now provides next generation hosted Voice over Internet Protocol (VoIP) Private Branch Exchange (PBX) phone service throughout the United States. With globally distinguished core technology as well as portal- and phone-based user processes, Aitonic(TM) solves several problems which have previously limited U.S. adoption of hosted VoIP PBX.

Working closely with local IT VARs and consultants, Aitonic(TM) presents a legion of technically talented and enthusiastic support personnel with a sense of duty for customer success. Sales are not forced. Before an order, there is technical assessment of VoIP-readiness with regard to Internet, routing, cabling and phones.

Aitonic(TM) presents an elegantly crafted full PBX feature set including auto-attendant, call routing, ring groups, queuing, forwarding, extensions, history, call recording, mobile integration, teleconferencing, international calling, faxing, voicemail, automated billing, and more. Aitonic's Integrity Scalability(TM) provides fully steeled account security in the expansive multi-tenant world of hosted VoIP. The PBX is in cloud data center, so there is no on-premises box to buy and maintain. Changes can be administered by the customer or a consultant from the portal's secure user panel, all backed by Aitonic's included Guardian Customer Support. Compatible, easily provisioned SIP-based phones with such brands as Aastra, Cisco, Polycom, Snom, and Yealink are readily available.

The platform is all Aiton Caldwell's. They are not beholden to an underlying platform vendor, limited in capability or inflexible, or charging high licensing fees which must be passed on to the customer. They control all of the platform development and can therefore adapt it for market or individual customer needs.

"As a law firm representing vital interests of individuals, our phone service must work well at all times. We have that now with Aiton Caldwell. Plus it is easy to administer, with competent customer service readily available," says Mark Venardi of The Venardi Law Firm in Walnut Creek, CA.

"With a tight schedule we deployed 30 lines of a new phone service with Aiton in time to handle springtime park facility bookings and maintenance for thousands of our citizens. Auto-attendant, call routing and forwarding, and voicemail are the features we found beneficial. Customer service was excellent and available at a moment's notice," says Don Hilgenbrinck, Director of Business Services, Quincy Park District, Quincy, IL.

"Enough of shaky platforms, support abandonment, customer churn, price smoke and mirrors. Businesses can have hosted VoIP that truly works, at a lower cost, right now. We bring up first lines in 15 minutes, complete an install in hours instead of weeks, with a 30-Day Satisfaction Guarantee so no risk, even without disturbing current phones. With thorough customer support. We straight up compare our features and prices with others, apples to apples. That's our culture," says Clay Bullwinkel, CEO of Aiton Caldwell Inc.

Service and price information are available now at, and 1 (855) 888-VOIP(8647). Local representation is by IT VARs and consultants as sales agents throughout the U.S. in conjunction with Aitonic's included Guardian Customer Support. There is a Cash Referral Reward program of up to $2,500 for referred sales.

Customers positively tweeting, posting or liking will receive a free month of phone service. Sales agents doing the same will receive double their commission for the first month of their first sale.

Follow Aitonic on Twitter, @Aitonic or visit Aitonic Facebook page.

About: Aiton Caldwell Inc. is a California-based corporation formed in 2011 to provide better telephone service at a lower cost to small and medium-sized organizations.It is part of a 2003-founded family of companies with which it shares common investors, as well as technology and services.

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