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TMCNet:  Shift to Public Cloud Accelerating, ISG Research Says

[December 08, 2017]

Shift to Public Cloud Accelerating, ISG Research Says

STAMFORD, Conn., Dec. 8, 2017 /PRNewswire/ -- Enterprises, supported by a growing ecosystem of partners and providers, are rapidly moving workloads to the public cloud as they seek greater agility and scalability in their increasingly digitally driven operations, according to a new research report from Information Services Group (ISG) (NASDAQ: III), a leading global technology research and advisory firm.

The latest ISG Provider Lens™ Quadrant report, focusing on Cloud Services, notes public cloud providers have evolved from offering commodity compute and storage services to providing more advanced services and a plethora of new features. At the same time, a host of new consultants and implementation partners has sprung up to support the shift to public cloud and hybrid business models. These providers are forming robust partner ecosystems with large, hyperscale public cloud providers such as Amazon Web Services, Google Cloud Platform, IBM Cloud and Microsoft Azure to help enterprises migrate their existing applications to the cloud and adopt scalable architectures that will accommodate future growth.

Enterprises, for their part, see the public cloud as a means for leveraging agile development and deployment of software to build competitive advantage. They are turning to partners to help them create highly automated and orchestrated DevOps environments that will allow them to develop software more rapidly and deploy it more frequently. Providers are responding with "infrastructure as a code" services that enable more efficient infrastructure provisioning and configuration management.

ISG notes that providers are making significant investments to support SAP-related services on the public cloud infrastructure, as the market moves away from commodity services to "as-a-service" models. This shift is fueling an increase in public cloud alliances, certifications, acquisitions and partnerships.

ISG projects a steady and significant increase in public cloud and hybrid infrastructure use through 2020, assuming public cloud offerings continue to become qualified for enterprise workloads. According to previously published ISG research, approximately 35 percent of enterprise workloads will be either on a hybrid cloud (public plus private/on premises) or completely migrated to public cloud environments by 2020. That number could reach 50 percent in select organizations within the next few years, ISG observes in its latest report.

"The surge in public cloud adoption reflects a shift in preconceptions around security and reliability, and CIOs now have a mandate to improve agility and contain costs using public cloud services," said Charlie Burns, ISG lead analyst and one of the authors of the report. "May enterprises now have a cloud-first approach and plan to gradually withdraw from running on-premises IT environments wherever it makes business and technical sense. With an increasing focus on the 'transform' aspect of IT operations rather than the 'run' aspect, enterprises are treating hybrid as the new normal."

Beyond offering these insights, the ISG Provider Lens™ Cloud Services Quadrant Report evaluates 45 cloud services providers serving the U.S. market across six quadrants: Public Cloud Infrastructure Consulting and Implementation Services; Public Cloud Infrastructure Managed Services; Public Cloud Brokerage Services; SAP Services; Infrastructure-as-a-Service (IaaS) and Unified-Communications-as a-Service (UCaaS).

This ISG Provider Lens™ quadrant diagram indicates in the upper right-hand quadrant the market leaders in providing Public Cloud Infrastructure Managed Services to enterprises in the U.S.

In this highly diverse and fragmented market, only three firms – Accenture, Cognizant and Wipro – were named leaders in four of the six quadrants, the most of any of the providers.

The ISG Provider Lens™ Quadrant report series draws insights on service provider capabilities from focused surveys, briefings, interviews with providers, input from ISG advisors, ISG benchmarking data, and data drawn from the ISG Contracts Knowledgebase™ and ISG Engagement Database™.  The series is a complement to the ISG Provider Lens™ Archetype reports, which offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.

The ISG Provider Lens™ Cloud Services Quadrant Report was co-authored by Charlie Burns, Pankaj Kulkarni and Doug Pollei, lead analysts with ISG Research. An executive summary of the report is available on this webpage. The chapter on Public Cloud Brokerage Services, one of six quadrants detailed in the full report, is available here. For a complete version of the report or any of the individual quadrant chapters, all of which are available to ISG Insights™ subscribers, please contact ISG.

Customized versions of this report also are available from Mindtree (public cloud infrastructure consulting and implementation, public cloud infrastructure managed services and SAP cloud services) and NTT Communications.

About ISG

ISG (Information Services Group) (NASDAQ: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including 75 of the top 100 enterprises in the world, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; technology strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry's most comprehensive marketplace data. For more information, visit


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SOURCE Information Services Group, Inc.

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