Real Time Communications Featured Article

Voxer Brings Real Time Communications to the Desktop

May 19, 2014

Getting in touch with people is rapidly becoming a lot easier than ever before, at least from the point of the sheer number of means to do so. We've gone from the telephone, fax machines and postal mail to a host of devices and measures. Real time is the future of communications and Voxer—a major name in both multimedia messaging and push-to-talk—is looking to make its mark on the real time communications field with its new Voxer Windows Desktop.




Voxer Windows Desktop offers many of the same features on both mobile and Web platforms, which will no doubt prove useful not only for those in a central office but also for those who work remotely. Meanwhile, these users will get access to a robust array of features including the ability to access more than one chat in progress at the same time, as well as the ability to listen to live messages while conducting at least one chat. Plus, the system will offer up notifications for the user when incoming messages arrive, as well as the ability to download said messages directly onto a user's desktop. Finally, Voxer Windows Desktop comes with support for wired headsets, allowing users to operate the system in much the same way a phone call might work, with only one side of the exchange audible at any given time. This reduces the amount of impact that the system might have on those sitting near the user and trying to work.

Those interested in getting in on the action will be able to do so for $9.95 per user per month, and Voxer Business—itself a 2014 Mobility Tech Zone Product of the Year winner--users can already start up. Users will need at least Windows Vista SP2 to work with Voxer Windows Desktop, though it works all the way up to Windows 8.1.

Voxer already has quite a background in the field of communications, being involved in push-to-talk systems as noted previously, so it's not out of line to see the company make the jump to different breeds of communications mechanism. It's especially rational for Voxer to work with communications systems that can have equal footing for both stationary and mobile users, allowing for the best possible mix of clientele. There's one elephant in the room here of sorts, however, and that would be the competition. Granted, Voxer is offering some features that many of the competition doesn't, including the extra focus on voice messaging. But a lot of potential customers will likely be looking at Voxer's $9.95 per month per user and balancing that against Skype's costs, as well as the cost of Web-based real time communications (WebRTC) programs coming into play. Voxer will likely have to work hard to prove its value in the face of that kind of competition.

Still, Voxer has a solid entry into the field in Voxer Windows Desktop, and considering how far Voxer has already gone, it's likely to find some interested users ready to step in on the next version of communications systems.




Edited by Rachel Ramsey

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