Real Time Communications Featured Article

Conneaut Telephone Company Chooses GENBAND's SMART CORE Solution

June 25, 2014

There is a definite and steady push for mobile network operators and service providers to start moving towards Voice over LTE (VoLTE), Voice over IP (VoIP) and even Voice over Wi-Fi (VoWiFi) services. It is with this in mind that Conneaut Telephone Company has decided to use several key components from GENBAND’s SMART CORE solution in an effort to expand its offerings to include IP business services.




The Conneaut Telephone Company is perhaps the last independent local service provider in Northeast Ohio. It is also the parent company of Suite224 Internet and CableSuite 541, Inc. The company serves over 4,000 access lines, 3,000 internet customers and 2,000 cable TV subscribers in Northeast Ohio.

In its efforts to provide hosted business voice, as well as applications to its business customers, regardless of size, while still being able to support triple play offerings for its residential and cable customers, Conneaut Telephone Company has chosen to deploy GENBAND’s C15 Call Session Controller.

GENBAND is a privately held company that makes Internet Protocol (IP) multimedia application software and infrastructure products for fixed wireline, mobile and cable network service providers, as well as for large enterprises. The company has major operations in 50 countries and works with about 80 of the global top 100 network operators.

According to GENBAND, what makes this a practical solution is the fact that the C15 supports a wide variety of standard protocols, interfaces and features to concurrently enable both IP and legacy services for Class 5 replacement. This includes HD voice, Centrex, web portal, mobility, video calling, call logging, integrated voice mail, AMA collection, IP PBX, LNP, E911 and CALEA.  The C15 is also fully Session Initiation Protocol (SIP) and IP Multimedia Subsystem-capable (IMS) with integrated SIP call session control, session border control, and TDM gateways for seamless inter-working between VoIP and TDM subscribers.

TDM, or Time-division multiplexing is a method of transmitting and receiving independent signals over a common signal path by means of synchronized switches at each end of the transmission line so that each signal appears on the line only a fraction of time in an alternating pattern. It has been around for a very long time since this form of signal multiplexing was developed in telecommunications for telegraphy systems in the late 1800s. Since then, it has found its way to being the most common application in digital telephony.

General Manager at Conneaut Telephone Company, Ken Johnson said “The GENBAND C15 provides the perfect blend of technology we need to retain our legacy TDM-copper customers, while helping us ramp up a new, IP-centric product line for enterprise customers and for residential fiber-to-the-home build-outs. The flexibility of GENBAND’s SMART CORE solution has enabled us to vault over the competition and the virtual IP PBX deployment is already showing strong results, having delivered our first major enterprise customer.”

Agreeing with Johnson, John Ryan, GENBAND’s senior vice president of the Americas added “The Conneaut Telephone Company is an established telecom provider whose rich history of trust and dependability is matched by its innovation and drive. By enhancing their service offering with the GENBAND C15, Conneaut is well-positioned to offer advanced applications and deliver a solid value proposition to their customers, while future-proofing their network. Additionally, Conneaut’s enterprise customers gain the value of incremental advanced communications services and reduced overall costs enabled by a hosted offering, allowing them to focus on their business and not the network.”




Edited by Maurice Nagle

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