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Dialogic Finds Web Real-Time Communications to Be a Natural Fit

July 14, 2014

The telecom world is seeing a revolution today, both in the way users are approaching it (and expecting it to work) and the way technologies are supporting it. One of the standards ushering in this revolution is WebRTC, or Real-Time Communications, which allows for voice and video communications through browsers, with no need to download applications or plug-ins.

While WebRTC is designed to be primarily browser-to-browser, there are a growing number of use cases that require server side media support, or that would be greatly enhanced by it, according to networking solutions company Dialogic. At the recent WebRTC Conference & Expo event held June 17-19, 2014, at the Cobb Galleria in Atlanta, TMC’s Erik Linask took a moment to speak with Dialogic’s president and CEO Kevin Cook, who observed that real-time communications are bread and butter to Dialogic, and have been for some time.

“We’ve had a real-time communications platform for quite some time,” noted Cook. “Thousands of developers around the world have used that platform to develop a lot of value-added services, both end users developing them as well as application developers. We’re seeing more and more tier-one service providers, as well, that are interested in how WebRTC can help them lower costs and generate revenue.”

Cook notes that WebRTC has been a natural fit for Dialogic from the very beginning, and the company “jumped right in” during the standard’s earliest days.

“A lot of our customers move from one platform to the next kind of as the technology evolves to very much a software platform,” he said. “We have something called ‘Power Media XMS.’ It’s our media server platform, and we have about 200 live engagements going on around the world right now from a media server/media processing perspective. About 90 of those are WebRTC-based. We see, for Dialogic, being the media server engine that can really help these firms do a lot of things – the interworking and the transcoding and the recording – things that are more difficult to do, and things that we’ve got a great heritage in.”

Cook cites that WebRTC is today reaching a point of “business useful,” in that it’s no longer an expository technology, but one that can be used to control costs and generate revenue directly.

“I think this thing has a lot of momentum,” he notes. “We’ve really think there’s some legs with this thing.”

For more information about WebRTC Conference & Expo, visit the Web page here.

Edited by Adam Brandt

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