Real Time Communications Featured Article

Redbooth Adds New Enterprise-grade Chat Functionality

October 21, 2014

The best collaborative tools allow organizations to bring together resources across different departments, organizations and locations; and seamlessly integrate them so the participants can brainstorm, conduct meetings, work on a project or even just have fun. While in the past this required participants to be present in one location, today smart mobile devices, broadband technology and cloud services make it possible for anyone to be anywhere and continue to collaborate. Redbooth (formerly Teambox), a collaboration and communication platform, has launched the first integrated chat for team collaboration across desktop and mobile devices with Redbooth chat.

The Redbooth platform is designed to provide organizations a collaborative solution that is accessible on desktop as well as mobile devices by linking both live and historical conversations directly to project tasks. This innovative solution is used by some of the largest public and private organizations in the world including Apple, AT&T, BBC, Cisco, Harvard University, Intuit, Volkswagen Audi and many more.

This new solution provides enterprise grade chat functionality and improves efficiency and productivity by allowing employees and teams to work together regardless of where they are. It also adds another channel of real-time communications to the existing instant HD video conferencing capability. Currently it is available on the App Store for iOS devices, and in beta for Android.

By bringing together separate email, chat, video conferencing, screen share, and project management systems into a singular platform, coworkers can send messages instantly within the context of a meeting that is taking place to a large group or an individual.

The new Redbooth chat features:

  • Instant messaging and collaboration - start a conversation directly in your workspace, whether on a desktop or mobile device.
  • Intelligent notifications - easily see the presence of colleagues, and reach co-workers wherever they are, even if they’re out of the office.
  • Persistent groups topic or team-specific chat rooms that can be permanently open and archived.
  • Support for all major mobile platforms including iPad and iPhone, with Android currently in beta.
  • Context-driven integration fits seamlessly with the look and feel of Redbooths enterprise-grade, web-based collaboration platform.

“Businesses thrive on the degree to which their teams efficiently and effectively collaborate, and their success on this front directly impacts revenues, profits and employee morale,” said Dan Schoenbaum, CEO of Redbooth. “Our new integrated chat further extends the value of Redbooth, making it the most productive collaboration solution on the market facilitating instant, achievable communication within the same workspace where teams are actively working and collaborating.”

Redbooth is available as a hosted SaaS for small and medium businesses, or on-premises for enterprises, scalable to meet team and company requirements. 

Edited by Maurice Nagle

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