Real Time Communications Featured Article

Timico Launches New Cloud-Based Unified Communications Solution with GENBAND

April 21, 2015

The days of sitting in your office spending most of your time on the PBX-based phone system are behind us. The combination of being able to bring your own devices (BYOD) to work, the maturing of Voice over IP (VoIP) and WebRTC have given workers in every field the ability to work from anywhere.




As businesses continue to look for ways to reduce operating expenses, infrastructure costs and management overheads, the direction that they are taking seems to be a path leading away from the physical PBX and towards unified communications (UC). Service providers are there to help them find the path that will work for them.

Unfortunately, many communications service providers lack the necessary resources and do not have the time to wait a year or longer to acquire, build and launch their own next-generation UC service. This is where GENBAND's Nuvia Unified Communications as a Service (UCaaS) platform offers a solution. GENBAND's Nuvia platform provides a suite of market-ready traditional, mobile and web-optimized communications clients that can be easily branded and resold in a multi-tier model.

Timico is an independent Internet service provider in the U.K., supplying a range of business IP and communications services. Timico is launching Synergy, a brand new UC offering that provides a full suite of services that include voice, video, messaging, mobility and conferencing.

via Shutterstock

Synergy is powered by GENBAND’s Nuvia application platform and supported by Timico’s enterprise grade carrier network. This combination gives Timico the ability to offer the unique combination of highly resilient core connectivity with the acclaimed suite of Nuvia unified communications and telephony applications.

The director of unified communications at Timico, David Hamer, made the following comments, “This partnership allows us to deliver an additional level of service, convenience and flexibility to our customers and help them take their business communications to the next level. With its high level of security and ease of use, GENBAND’s UCaaS platform enables this transition to the cloud with full security. The benefits of cloud hosting and storage have been well known for some time, but businesses are now waking up to the benefits of moving phone systems to the cloud too.”

David Hiscock, who is GENBAND’s senior vice president of sales, EMEA, said, “We’re delighted to partner with Timico on this exciting new project which injects real value into the market. Timico is a forward-thinking service provider and the Synergy offering represents a truly unique proposition for the UK’s small, medium and enterprise businesses, especially when it comes to delivering full business capabilities to their mobile workers.”




Edited by Stefania Viscusi

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