Real Time Communications Featured Article

Cloud UC Offers a Bevy of Benefits Over Premises-Based Options

April 29, 2015

If you’re reading this article, chances are good that you’re already familiar with cloud communications. The idea, as you may know, is that by leveraging equipment and software in the service provider network to power communications rather than investing in gear that you have to house and run at your own location, you can eliminate upfront investment and ongoing operational expenses and hassles. Cloud-based unified communications solutions can also ensure that your business always has access to the latest technologies and features, while premises-based solutions can saddle a company will a single offering for the long term.

NUViA from GENBAND is among the cloud-based UC solutions in the market. This  hosted telephony offering gives enterprises and carriers access to an array of PBX and UC features and offers organizations of any size a more cost-effective way to supplement or eliminate traditional premises-based PBXs and key systems. The advanced service offers choices from basic phone packages, unified communications including conferencing and screen share, and omnichannel contact centers. 

via Shutterstock

Even if you want to retain some of your legacy gear – such as your Nortel phones, that is possible with cloud-based solutions such as GENBAND’s NUViA. That ability to create a bridge between the old and the new is important, given there are still nearly 50 million lines on legacy Nortel gear in the market.

This GENBAND solution addresses the trend toward mobile communications too. NUViA can connect with traditional desk phones or a variety of soft clients for smartphones, tablets, Macs and PCs, or via just a web browser. 

"The barriers to adoption no longer outweigh the benefits of unified communications, and as a result there are fewer and fewer businesses not utilizing UC," says Diane Myers, principal analyst for VoIP, UC, and IMS at Infonetics Research. "Enterprises have a number of choices, from traditional premises-based solutions to a variety of cloud capabilities."

For more information, join GENBAND for the April 30 webinar “Your Next PBX Should Be in the Cloud – Find Out Why!”

Edited by Stefania Viscusi

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