Real Time Communications Featured Article

NetFortris Leverages GENBAND Smart Office Suite

May 22, 2015

Cloud-based analytics, collaboration, and security provider NetFortris is leveraging components of GENBAND’s Smart Office that enable the company to offer its customers a wide array of capabilities from their Android and Apple mobile devices.




That includes conferencing, instant messaging, presence, video calling, voicemail, and other functionality. Call Grabber from GENBAND also allows for seamless transition of calls between desktop and mobile devices. GENBAND also makes device endpoint management and provisioning involving mobile unified communications easier. 

“In the past, deploying mobile clients was operationally taxing with the various software updates and custom configurations for each user,” said Myron Wallace, director of cloud communications at NetFortris. “With GENBAND’s GENView Mobile Endpoint Provisioning, it not only streamlines both initial provisioning and ongoing serviceability - allowing us to scale our business, but also provides the end user with a consistent look and feel across both Apple and Android clients.”

Image via Shutterstock

Smart Office from GENBAND is a WebRTC-enabled unified communications platform that delivers chat, collaboration, presence, videoconferencing, and voice via a browser. In February of 2014 GENBAND announced it had been awarded a patent on Call Grabber, which is based on Smart Office and enables people to move a live call from one device to another without interrupting that call.

GENBAND has continued to expand its unified communications offerings both organically and through acquisition. For example, the company in 2013 purchased fring and last year brought uReach into the fold.

Bouygues Telecom of France is another service provider that is leveraging the GENBAND solutions. It has employed the fring over-the-top solution, enabling its customers to get free phone calls and SMS text messages on Wi-Fi while broad.

In other big news from GENBAND, the company last week was recognized as a 2015 CNBC Disruptor 50.

“GENBAND has been recognized for some prestigious awards over the past few years, but this honor has to rank among the top – being recognized as a CNBC Disruptor 50 reinforces the impact of our team’s innovation on the marketplace,” said David Walsh, chairman and CEO of GENBAND. “At GENBAND we’re all about continually pushing boundaries by introducing disruptive real time communications solutions such as our Kandy platform. We are committed to improving the user experience by embedding real time communications capabilities into as many of our everyday applications and endpoints as possible.”



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