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Kandy Steps in to Provide Real Time Communications for TelePsych's MindMe

September 02, 2015

A few months back, RTC World wrote a feature about GENBAND's Kandy taking a bold new step into working on suicide prevention. Today, the company has officially announced its involvement with helping to save lives and its work with TelePsych's MindMe – which has gone to full clinical trials.

MindMe offers an exciting proposition: the idea of a therapist that's essentially on hand all day, every day, from a quick connection via a mobile device. The result of a collaborative effort between Burke Medical Research, Interlecta Mobile Innovations, and New York Presbyterian / Cornell Medical College, MindMe gives its users a kind of self-guided road back from the edge of suicide.

Users can turn to instant messaging, voice chat, or even video chat to connect with therapists at several different levels and it's all made available thanks to GENBAND's Kandy platform for Web-based real time communications (WebRTC).

Now that the app has started its clinical trials at the New York Presbyterian / Weill Cornell Medical College, there is a particular focus on suicide prevention. Reports suggest that, following successful testing there, it will also be put to work handling conditions like anxiety and even post-traumatic stress disorder (PTSD).

via Shutterstock

The app is already generating praise. Co-developer Dr. David Putrino, who serves as an assistant professor with Weill Cornell Medical College's department of Rehabilitation Medicine, as well as Burke Medical Research Institute's director of telemedicine and virtual rehabilitation, noted that the care involved for those at risk of suicide needs to be particularly focused on that one person, as so much personal choice goes into such actions, spurred on by individual fears, needs and emotions. Interlecta's co-founder Frank Fleming, meanwhile, noted that the information the app captured was both “ and private...”, but also made it possible to not only apply treatment to the individual involved, but also draw insight from that into other cases -  providing help for the research community as well.

With the entry into clinical trials, we're one step closer to seeing the Kandy-backed MindMe app available for more users. Telemedicine has been a big movement lately, taking the power of always-on connectivity and putting it to use in the healthcare field. This has already shown particular value in terms of providing certain specialties of medicine to those in underserved areas, and psychological issues were certainly high on that list.

If something can save even one life, it's worth looking into. MindMe has the potential to do quite a bit of life-saving, and it's all thanks to a combination of human contact and GENBAND's Kandy.

Edited by Stefania Viscusi

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