Real Time Communications Featured Article

Real Time Communications Week in Review: GENBAND, Puppetry Arts, Zencastr

January 09, 2016

It's the first week of 2016, and what a week it was for real time communications. A host of news events came rushing in on everything from wearable devices to puppetry, and we were in the midst of it all. It's enough to make anyone wonder how it all fits into everyday activities, so now with the weekend on hand, it's a great time to look at things in a wider fashion with our Week in Review coverage.

First, we had a look at how platforms as a service and real time communications combine to make for more engaged customers. Real time communications is providing that all-important vector for communications to arrive with a business, allowing customers to better use the means most preferable to make contact with a firm. Familiar tools are used most often, and communications tools used often means better engagement.

Next, GENBAND offered up predictions for 2016, and many focused on real time communications. The company saw a new line of wearable applications coming, as well as mobile applications and even some focused on sensors. Set to become part of everything from health and wellness applications to the mobile workforce, Web-based real time communications (WebRTC) would likely prove to power a great many fields and tools therein.

The Center for Puppetry Arts stepped in next, as its Distance Learning Division turned heavily to real time communications to provide information programs about puppetry to most any school with a high-speed Internet connection. The sheer versatility of such a program made it ideal for schools, particularly those struggling with budget issues related to arts programs.

Then, Zencastr stepped in with a new stand-alone voice over Internet protocol (VoIP) client, which came along with a variety of other features in the process. A new audio meter allows a look at not only the host's levels, but also those calling in, and hosts can mute any caller wished at any time. Callers can also mute themselves, which can be helpful when needing to step away from a call. Users can even send messages within the system during a podcast.

Finally, Logicalis stepped forward with a bold pronouncement: no less than a complete information technology (IT) transformation is necessary to take full advantage of the digital economy. Logicalis is routinely seen promoting what's known as converged infrastructure (CI), and considering that a MarketsandMarkets report has CI poised to grow almost three-fold between 2014 and 2019, it's hardly alone. Being able to accommodate cloud technologies is important, but in CI, that's just a start.

That was the week that was in real time communications, and the first week of 2016 started off with a bang. From puppets to wearables to a complete revamp of the technology landscape, our global online community was there in full force, bringing back all the best in news. So be sure to join us back here next week for all the latest, and every weekend for our Week in Review coverage!

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