Real Time Communications Featured Article

GENBAND Helps Johnson Telephone Company Upgrade its Network

February 01, 2016

Provider of real-time communications software solutions GENBAND recently announced that the Johnson Telephone Company selected GENBAND’s Network Transformation solution to upgrade its communications infrastructure.  The GENBAND Network Transformation solution provides IP-based technology that delivers the latest in communications capabilities, with features like HD Voice, voicemail to e-mail transcription and video calling.

As part of this deployment, Johnson Telephone Company also benefits from GENBAND’s C15 Call Session Controller, which enables service providers with legacy TDM networks to leverage new IP services. In addition, the complete GENBAND solution provides the Johnson Telephone Company with the ability to offer hosted communications services and legacy PBX system replacement to its customer base.

This announcement from GENBAND comes not long after the company appointed Patrick Joggerst as executive vice president of Global Sales and Marketing. In December, GENBAND was selected by AsiaInfo, a provider of internet-based systems and software for the telecommunications industry, to deliver advanced real time communications to AsiaInfo’s customer base. This was accomplished via GENBAND’s Kandy communications platform as a service (cPaaS) alongside fring’s white lable OTT offering.

"Rural service providers are increasingly looking to upgrade their aging networks to trusted, proven technology that allows them to maintain and grow their customer base in today's hyper-competitive environment," said John Ryan, senior vice president of Americas Sales for GENBAND. "Johnson Telephone Company is a forward thinking community partner that continually delivers on its commitment to providing its customers with a superior experience and unparalleled service. We are delighted they have entrusted us with their network transformation needs."

According to Rhett Johnson, director of Network and OSP Operations for Johnson Telephone Company, GENBAND was “clearly the best choice” to meet the Johnson Telephone Company’s needs as its infrastructure was in need of upgrading, but in a way that would be the least disruptive to its customers. In addition, Johnson Telephone Company wanted the best technology available on the market, which Johnson said GENBAND was able to provide.

Edited by Kyle Piscioniere

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