Real Time Communications Featured Article

Real Time Communications Week in Review: Empire Access, Voxvalley, GENBAND

February 20, 2016

It's almost a foregone conclusion that the week in real time communications will be a big one. This week was no exception due to an increasingly clear rule: this is a market with a lot going on. So now that we've got another weekend on hand, it's a great time to take a step back and look at the bigger picture of the week that was, which we'll do right now with our Week in Review coverage!




First, Empire Access stepped in and joined an increasing number of firms throwing off legacy systems in favor of those offered by GENBAND. Empire Access specializes in fiber optics provision, and that made it a great target for GENBAND's Network Transformation system. With the Network Transformation system, and the C15 Call Controller, GENBAND could make Empire Access' communications systems all the more powerful, and the company as a whole more effective.

Next, we had a look at how real time communications in general could jump-start business operations. This list is massive by most any standard, but some of the biggest ways include an increasing number of Web-based real time communications (WebRTC) solutions providing benefits the public switched telephone network (PSTN) can scarcely dream of, multichannel options in the call centers, and cloud-based systems for customer relationship management (CRM) tools.

Voxvalley stepped in next, giving businesses a new option for mobile use. An increasingly mobile workforce makes mobile tools particularly worth considering, and Voxvalley's Voice over Internet Protocol (VoIP) tools make it an option worth noting. Voxvalley's offerings include Class 4 / 5 softswitches, a set of session initiation protocol (SIP) clients for laptops and smartphones, a bridge for mobile clients, and a host of others that provide the best in mobile communications.

Then, GENBAND noted plans to hit the road, set to bring its Kandy and fring tools to Mobile World Congress (MWC). Kandy's ability to bring voice and video, along with other tools, directly to applications and fring's lineup of solutions make GENBAND a major force in mobility on several fronts. These tools will be shown off at the MWC show, and there will be other news as well to report, including the advances made by the fring Alliance in the year since it was launched, back at 2015's MWC event.

Finally, an unexpected bit: by 2020, a Juniper Research report notes, the number of mHealth users will clear 157 million, which represents more than three times the number reported in 2015. With a variety of tools emerging in mHealth, and an even wider variety of use cases for these tools, the end result should mean a lot higher user counts to follow. Throw in advancements from groups like the MOTECH Foundation, the mHealth Tanzania Partnership, and others, and the picture looks very good for mHealth operations.

That was the week that was in real time communications, and we had plenty to consider this week. Our global online community was at the heart of all the action, bringing back the best in news for us to consider. So be sure to join us back here next week for all the latest on this still-growing market, and every weekend for our Week in Review coverage!



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