Real Time Communications Featured Article

Real Time Communications Week in Review: GENBAND, Yorktel, Kandy

March 05, 2016

It's been another great week for real time communications, and this technology is showing up in a lot more places than ever, some of which were downright unexpected. It's not always easy to keep track of all those developments, so now that we've got a weekend on hand, it's a great time to take a step back, see the forest for the trees, and run down the biggest events of the week that was with our Week in Review coverage!




First, GENBAND's Kandy made an appearance, giving carriers a great new way to monetize click-to-call options with its Visual Attendant for Carriers. With Visual Attendant for Carriers, carriers get the ability to provide click-to-call systems to potential subscribers, allowing incoming customers to skip phone trees or interactive voice response (IVR) systems to jump right to the desired target. That makes connecting to a company smoother overall and a much more positive experience.

Next, Yorktel stepped in with a look at its FeatherMed system. The FeatherMed is an exciting new notion in telehealth, allowing doctors to have a fairly complete diagnostic system on hand that consumes shockingly little bandwidth. Several different versions of FeatherMed are on hand, offering different tools depending on needs on the ground. While it allows for images and video to be transmitted efficiently, it also provides HIPAA-grade security with an ISO 27001 certification.

Mobile app development had our next focus, as a Red Hat-commissioned survey found that business needs were set to be a much bigger consideration for app developers in the near term. A large number of line of business (LOB) respondents noted that, right now, it's IT that's driving mobile development, and they look for that to change fairly soon. Businesses want greater productivity routinely, and so business needs taking precedent made sense.

Finally, GENBAND hit Mobile World Congress 2016 with a wide array of news, not only talking about its moves in network functions virtualization (NFV), but also in session border controller (SBC), and in fring Alliance. New revenue options—a huge plus to mobile operators who may be poised to lose big if voice over Internet protocol (VoIP) and its descendants kick in on a wide scale—and new apps were just part of a slate of events revealed at the big mobile event.

That was the week that was in real time communications, and it was a huge week by any standard. It's clear this technology is making its way to the market on an ever-increasing scale, and more and more users are finding out how this can change lives. Our global online community was in the thick of it all, and brought back all the best in news for us to consider. So be sure to join us back here next week for all the latest, and every weekend for our Week in Review coverage.



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