Real Time Communications Featured Article

NetFortris Updates Cloud-based UC Software

March 10, 2016

NetFortris, developer of a cloud-based secure message system, recently announced that it has updated its unified communications software to utilize new clients developed for GENBAND Smart Office 3.1, the platform on which NetFortris is based.




Updates to the NetFortris cloud-based communications product allow it to take full advantage of Web-based real time communications (WebRTC) and separate container clients, as the company has called the various segments of its product, to handle voice, video, instant messaging, presence, and collaboration between desktop and mobile devices. Specifically, customers will see improvements to click-to-call voice and video, multi-party videoconferencing, screen sharing, and collaboration.

Tom Swayze, the chief technical officer at NetFortris, indicated that the previous version of its software, which was released last year, required that customers applied regular software updates to keep pace with changes to various platforms. His company’s adoption of new Smart Office 3.1 features appears to have changed that reality.

“Our customers love the anywhere access of our unified communications solution so much that many have access from multiple devices,” Swayze said. “Typically this has required different client experiences and regular software updates to keep up with changing services and devices. We are excited to be an early adopter of GENBAND’s next generation Smart Office solutions because we can now provide the same experience across devices and offer more services to our customers.”

He further indicated that this shift will allow his company and all his clients to save time and money. As with any cloud-based system, the updates to the NetFortris platform here are available immediately and will be accessible without further hardware investment from business clients. IT support will remain in the hands of NetFortris, and the reliance on WebRTC will give desktop and mobile users similar experiences regardless of where they choose to partake in these cloud communications services.

Swayze noted last year, when his company released the previous version of its software, that this type of product has become essential for the “on-the-go workforce.” It offers all the functionality that business have come to expect from an enterprise-grade product without any of the demand for customer on-site hardware or expansive IT staff. That version and its newest incarnation are meant to operate in all size enterprises – from startups to global firms.

The new product appears to be commercially available. For its own part, GENBAND will be showing off the capability of its newest Smart Office at Enterprise Connect this week.




Edited by Stefania Viscusi

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