Real Time Communications Featured Article

Real Time Communications Week in Review: GENBAND, Telecom Italia Sparkle, Digital Trends

March 19, 2016

As the real time communications market continues developing, there are an increasing number of opportunities on hand. This week was no different, and with a weekend on hand, it's a great time to consider the wider market and how these new opportunities fit into it. So settle in, put on the coffee, and let's run down the biggest events of the week that was with our Week in Review coverage!




First, GENBAND took home a Stevie Award on the strength of its customer service operations. With 2,100 companies from a wide array of industries vying for a Stevie, and 115 professionals worldwide making the call on winners and losers, taking home an award here was no mean feat, and GENBAND's executive vice president of solutions delivery and support, Steven Bruny, considered it an honor to land a Stevie.

Next we had a look at how Web-based real time communications (WebRTC) could be effectively used as a means to verify an account. Waiting in line is a universal hassle, and many of us would rather handle things online. Sometimes, face-to-face is the only way to do business. WebRTC merges the best of both of these worlds together, allowing users to use image recognition as an authentication tool and do business face-to-face, while never leaving home.

Telecom Italia (TI) Sparkle stepped in next, as a new arrangement brought GENBAND's Kandy to its operations. Since TI Sparkle works with international services, and Kandy offers improvements in mobility with voice and video access, among others, the two could readily work together. With mobility becoming increasingly prized, that opens up an opportunity for a mobile-heavy program like Kandy to deliver benefit for TI Sparkle, among others.

Then, we had a closer look at the networking requirements of today and tomorrow alike with a report from Digital Trends. What Digital Trends found in that look is that, while many are doing all right today, their ability to hold it together tomorrow will be a bit more suspect. Many companies will require substantial changes in order to keep up with the demands of the future, including better accommodation of software-defined networking (SDN) and network functions virtualization (NFV).

Finally, we looked at the global enterprise mobility market, and discovered it was on track to clear half a trillion dollars by 2022, reaching $510 billion. That's up in grand fashion from 2014's figures of $86.36 billion, and represents a compound annual growth rate (CAGR) of 24.7 percent. With organizations worldwide demanding more out of systems—better speed, efficiency, and mobility—that's going to put a lot of new demand on systems that can rise to the challenge.

That was the week that was in real time communications, and it was a pretty big week. We looked at today and tomorrow's developments, and it was clear this market had a lot going for it. Our global online community had its work cut out for it, bringing back all the best in news. So be sure to join us back here next week for all the latest, and every weekend for our Week in Review coverage!



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