Real Time Communications Featured Article

VoIP Service Demand Driving Demand for Media Gateway Systems

May 19, 2016

It's widely known by now that Voice over Internet Protocol (VoIP) materials are able to save money and add features that might ordinarily have cost a pot of cash, if such were even available at all, for more standard telephone systems. What's likely less known, however, is that the demand for VoIP services is getting so great that there's a big new demand for media gateway systems worldwide as well.

Based on reports from, the demand for VoIP is pushing up the demand for media gateway systems thanks to gateway systems' ready connection to VoIP. Gateways are able to take voice input and turn it into a digital format, which can then be transmitted over an Internet connection. It's not just this connection that's driving growth, however, as the increase in the networks required to handle such traffic—particularly 4G networks, now common throughout Europe and North America—has given rise to the need for media gateways as well. When it becomes possible to use a service like Skype to directly talk to other users in other countries for free, or at much less cost than a standard telephone network would charge for a cross-border voice conversation, it's easy to see why this kind of service is becoming more in-demand.

Several major players are involved in the media gateway market, ranging from Alcatel-Lucent to Cisco and GENBAND to ZTE. The report also notes one of the biggest risks involved in VoIP services: security. IP networks are often hacked, and that makes these frequent hacker targets a potential point of failure for larger networks. Building a secured means to engage in VoIP communications, therefore, becomes a top priority for anyone involved.

VoIP is an attractive proposition for many reasons; not only does it provide access to low-cost—sometimes even no-cost—calling, but it also makes access to many useful features a lot easier. Things like conferencing or call forwarding or even skills-based routing can be made more readily available with a VoIP system than with a regular phone. Though it's not without its flaws—it depends on having a powerful network on hand, something that isn't always available in some locations—it offers a lot of value when it's there. Media gateways, which make it easier to use such a service, would therefore be prized for an ability to make an already-great service more accessible.

There's a good reason media gateways are gaining ground, especially as VoIP gains popularity and the networks required to run VoIP are more available. That's a rising tide that's lifting this boat especially well, and will likely continue to do so as 5G becomes available and 4G services spread to other countries.

Edited by Rory J. Thompson

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