The communication needs of small and midsize businesses (SMBs) are the same as any large enterprise except on a smaller scale. And as the world we live in continues to get more connected, even the smallest of businesses will need a platform that allows them to communicate with anyone no matter where they are. As a solution and service provider of converged voice, video, application and data solutions for enterprise and government in Australia and New Zealand, Converged Communications Network Applications (CCNA) just added the Nuvia cloud platform from GENBAND to its portfolio to provide these capabilities for SMBs.
Nuvia is part of GENBAND's real-time communications software development platform called Kandy. The Kandy ecosystem is built from the global telecommunications network and security technologies of GENBAND. This infrastructure allows Nuvia to deliver a full suite of voice, video, chat, screen-sharing and collaboration capabilities so its customers can easily embed these features to their existing business, Web and mobile applications.
For CCNA, it means it can now give its customers in Australia and New Zealand solutions they can use to quickly capitalize in different market segments by introducing new products, applications and services.
“Until now, no one has provided Small and Medium Businesses (SMB) with fluid, integrated and capability-rich Unified Communications as a Service (UCaaS) solution in our market. Small and medium businesses now have the ability to stay connected by audio, video or chat in a single, intuitive app. This is truly a game-changer for these businesses,” said Craig Sims, Operations Director and CCNA Co-Founder.
According to GENBAND, many SMBs have a hard time when it comes to keeping in touch with employees that are in different geographical locations, especially once the distance becomes global. Because of cost and other considerations, in many cases they use OTT solutions that have not been designed to provide the reliability and security business communications demand. But Nuvia offers a real-time security for UC that allows members of any organizations to share messages, files, photos, location, screenshare or start a conference call to bring everyone together.
“Nuvia is easy to deploy, simple to use and virtually maintenance-free,” added David O'Connor, GENBAND's Senior Vice President of Sales for Asia Pacific.
In addition to the communications features, Nuvia is part of an infrastructure that is designed for 99.999 percent uptime with multiple redundancies in place to ensure services will be up and running no matter how dispersed the different sites of an organization are. With these parameters in place, CCNA will now be able to offer global communications solutions its customers can use to connect with anyone outside of Australia and New Zealand.