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GENBAND, IBM Integrate UC&C Solutions

October 25, 2016

GENBAND and IBM have joined forces to provide their customers and reseller partners with an integrated communications and collaboration solution that runs in the cloud. The companies are demonstrating this new offering at IBM World of Watson 2016 this week in Las Vegas.

The solution integrates GENBAND’s Realtime Connections Client with IBM Connections Cloud. GENBAND’s Realtime Connections Client is a cloud-based solution that features chat, content management, PBX, presence, screen-sharing, and videoconferencing functionality, and the ability to escalate easily from one channel to another. IBM Connections Cloud, likewise, enables various types of communications and collaboration from any device, anywhere. IBM Connections Cloud, which comes in different flavors, feature email, file sharing, instant messaging, online document editing, and web conferencing.

“The beauty of this platform is that we are collectively delivering a comprehensive cloud-based offering that combines our leadership in carrier-grade voice and UC solutions with IBM’s world-class social collaboration capabilities without compromising functionality,” said David Walsh, CEO of GENBAND. “We are providing our customers and partners access to ground-breaking collaboration capabilities that include cognitive intelligence and provides our reseller partners a truly differentiated offering.” 

Such solutions provide employees and partners with the tools they need to get their jobs done without relying on insecure applications they access individually over the Internet, as GENBAND explains in a video on its website.

“We look forward to providing our customers with a cloud-based solution that enhances their ability to streamline their day-to-day jobs by integrating social, collaboration, telephony, video and cognitive capabilities into their daily workflows,” says Megan Satterlee, president of VanRan Communications. “With market leaders like IBM and GENBAND-provided offerings, we have a carrier-class solution that can be seamlessly implemented and billed globally across any enterprise.”

VanRan Communications is a telecommunications company specializing in cloud services, contact center, data, network services, unified communications, video, and wiring, and it’s a GENBAND partner.

Edited by Stefania Viscusi

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