Telecom Cloud Market Worth 30.79 Billion USD by 2021
According to a new market research report Telecom Cloud Market by Type (Solution and Service), Application (Billing & Provisioning and Traffic Management), Service Model (SaaS, PaaS, and IaaS), Organization Size, Vertical, and Region - Global Forecast to 2021, pu…
CafeX and ITOCHU Corporation Announce Strategic Partnership in APAC
CafeX Communications®, a leading supplier of real-time collaboration solutions for mobile and web applications, has announced an exclusive agreement with Japanese conglomerate ITOCHU Corporation. The agreement includes a capital investment by ITOCHU to CafeX in order to…
Frost & Sullivan Awards Gala Draws in Top Industry Leaders for Prestigious Recognition
Frost & Sullivan honored recipients at its 2017 Excellence in Best Practices Awards Gala held January 11, 2017 in La Jolla at the San Diego Marriott La Jolla.
The Best Practices Awards are presented each year to companies that are predicted to encourage signi…
TA Associates Completes Investment in think project! GmbH
TA Associates, a leading global growth private equity firm, today
announced it has completed an investment in think project! GmbH, a
provider of cross-enterprise collaboration and workflow software to the
construction and engineering industries. Financial terms…
Growth Opportunities in the Hosted/Cloud Contact Center Market - Research and Markets
Research and Markets has announced the addition of the Growth
Opportunities in the Hosted/Cloud Contact Center Market report
to their offering.
New analysis finds that the market for cloud contact centers continues
The acceleration …
WebRTC Pioneer Temasys Powers vYou's New Video Interviewing Service
Today, the HR industry is relying on modern technology to find the best talent and streamline the hiring process more than ever. To meet this need, Switzerland-based software developer company Marseco GmbH has built an end-to-end recruitment service called vYou using th…
Kandy Shortlisted in 'Best Platform as a Service or Cloud Middleware' Category by 2016-2017 Cloud Awards Program
Kandy, GENBAND's award-winning communications Platform as a Service (cPaaS) today announced that it has been named a finalist in the 2016-2017 Cloud Awards, Best Platform as a Service or Cloud Middleware category.
Now entering its seventh year, the Cloud A…
Frost & Sullivan Applauds AVI-SPL for Driving Business Performance by Developing Next-generation Managed Video Conferencing Services
Based on its recent analysis of the managed video conferencing services market, Frost & Sullivan recognizes AVI-SPL with the 2016 North American Frost & Sullivan Company of the Year Award. The flux in the audio-video (AV) integration
magicJack to Review Carnegie's Director Nominees
WEST PALM BEACH, Fla. and NETANYA, Israel, Jan. 06, 2017 (GLOBE NEWSWIRE) -- magicJack VocalTec Ltd. (Nasdaq:CALL) (the “Company”), a leading VoIP cloud-based communications and UCaaS company, today acknowledged receipt of and issued the following response to the public…
net2phone's Hosted PBX Service Now Includes Unlimited Calling to Brazil
net2phone, a cloud-based communications services provider, has enhanced its popular Hosted PBX business service by offering its U.S. customers unlimited calling to landlines in Brazil. net2phone's Hosted PBX offering serves small to mid-sized businesses (SMB) through a …
Enterprise Collaboration Market Worth 49.51 Billion USD by 2021
According to a new market research report Enterprise Collaboration Market by Component, Solution (File Sharing & Synchronization, Portals & Intranet Platform, Unified Messaging, Enterprise Video, Enterprise Social Network), Service, User Type, Vertical and Re…
TeleTech Technology Offers Turnkey Complimentary Trial of CafeX's Real-Time Agent Coaching Solution
TeleTech Technology today announced the launch of a free sixty-day trial of Supervisor Assist, the award-winning solution from CaféX Communications® for remote live coaching and training of contact center agents over the web.
This turnkey offer allows companies with …
Vonage Earns Frost & Sullivan's 2016 North American Cloud Communications Product Line Strategy Leadership Award
Based on its recent analysis of the cloud communications market, Frost & Sullivan recognizes Vonage (NYSE: VG) with the 2016 North America Award for Product Line Strategy Leadership. Vonage has followed a carefully planned acquisition strategy over the last three ye…
CES 2017 Exhibitor Profiles: Master & Dynamic to Ottia Maker Machine
CES 2017, the world's largest consumer technology event, takes place
January 5 - 8, 2017 in Las Vegas, NV.
Links to important information:
CES Exhibitor Newshttp://www.ces.tech/News/Exhibitor-Press-Releases
Live Streamed Eventshttp://www.ces.t…
magicJack Announces Date of Annual Meeting of Shareholders
Files Preliminary Proxy Statement for Annual Meeting
Recommends Expansion of Board to Add Two, Highly Qualified Board Members Following Constructive Engagement with Kanen Wealth Management and Other Shareholders Announces CEO Transition Plan WEST PALM BEACH, Fla. and …
Broadview's OfficeSuite Named 2016 Best in Biz Product Line of the Year
Networks®, a leader in cloud-based unified communications
(UC) and information technology services, has been awarded a gold Best
in Biz Award for OfficeSuite® in the Product Line of the Year category.
In addition, their OfficeSuite
GENBAND Looks Back at 2016
Communications are evolving the way we do business. Even today, as we've already adopted so many leading edge solutions, new communications offerings continue to influence change and create new demands from service providers.
Asia-Pacific Unified Comunication as a Service (UCaaS) Market (2016-2022) - Research and Markets
Research and Markets has announced the addition of the Asia-Pacific
Unified Comunication as a Service (UCaaS) Market (2016-2022)
report to their offering.
The Asia Pacific UCaaS market size is would grow from USD 3.4 Billion in
2015 to USD 8.4 Billion b…
LAMEA Unified Comunication as a Service (UCaaS) Market (2016-2022) - Research and Markets
Research and Markets has announced the addition of the LAMEA
Unified Comunication as a Service (UCaaS) Market (2016-2022)
report to their offering.
The LAMEA UCaaS market size is would grow at a CAGR of 13.6% during the
forecast period. Over the years, …
Fuze Strengthens Leadership Team with Appointments of Two Executives
the leading cloud-based communications solution for the modern global
enterprise, today announced it has strengthened its leadership team with
the appointments of Brian Day as Chief Financial Officer and Mary Good
as Chief People Officer.
North American Hosted IP Telephony and UCaaS Market - Cloud Communications Solutions Evolve to Align with an API Economy - Research and Markets
Research and Markets has announced the addition of the North
American Hosted IP Telephony and UCaaS Market report to their
The North American hosted Internet protocol (IP) telephony and unified
communications-as-a-service (UCaaS) market is app…
GENBAND Wins Corporate Vision Magazine's Award for Excellence in Corporate Communications
GENBAND™, a leading provider of real time communications software solutions, today announced that it has been recognized by Corporate Vision Magazine with an Award for Excellence in Corporate Communications - Texas & Best Communications Software Provider 2016. As co…
Kandy Lands Real Time Communications Honors
GENBAND's popular Kandy system takes Best Cloud Provider (Vendor) award from Telecom Review at annual event.
Europe Unified Comunication as a Service (UCaaS) Market (2016 - 2022)
The Europe Unified Communication-as-a-Service (UCaaS) market would grow at a CAGR of 8.3% during 2016-2022. Over the years, the demand for VoIP and IP telephony in BFSI, telecom & IT, logistic & transportation, and travel & hospitality industries have been w…
Contextual Communications Add Value in the Omnichannel Communications World
An increasing number of communication technologies and devices need to interoperate and collaborate in the business and customer-facing technology realms. Contextual communications add value and enhance productivity for RTC and UC solutions.
Kandy Wins Prestigious 'Best Cloud Provider (Vendor)' in Telecom Review's Seventh Annual Industry Excellence Awards
Kandy, GENBAND's award-winning communications Platform as a Service (cPaaS), today announced that it has received the Best Cloud Provider (Vendor) award from Telecom Review. The award was presented at the annual Telecom Review Summit event, a high-level ICT executive ga…
MegaPath One Wins 2016 Internet Telephony Excellence Award
MegaPath, a leading provider of voice, data, security and cloud services
in North America, today announced that Technology Marketing Corporation
(TMC) named the company's Unified Communications solution, MegaPath One,
as a winner of the 2016 Internet Telephony …
Vonage Receives 2016 Global M&A Network, Americas Deal of the Year Award
Vonage (NYSE: VG), a leading provider of cloud communications solutions for businesses, has received the 2016 Global M&A Network's, Americas M&A Deal of the Year Award in the Middle Market category. The Company was recognized for its acquisition of the world's s…
Streamroot Experiences Strong Growth in 2016 with Recognition from Cisco and Deals with Leading OTT Platforms
Streamroot, the leader in hybrid over-the-top (OTT) video delivery, announces strong growth in 2016, driven by deals with high-profile video platforms and significant industry recognition from Cisco.
In 2016, peer-accelerated content delivery emerged as a long-awaite…
Neudesic Announces New Enhancements To The Firm Directory, Improving Access To Knowledge
Neudesic, creator of The Firm Directory, a profile-based expertise location system powered by the award-winning Pulse enterprise collaboration platform, today announced the availability of the Winter 2017 Release. The release expands on The Firm Directory's mission of i…
CenturyLink Honored with Frost & Sullivan's 2016 North American Hosted IP Telephony and UCaaS Growth Excellence Leadership Award
CenturyLink, Inc. (NYSE: CTL) today announced it received the 2016 North American Hosted IP Telephony and Unified Communications-as-a-Service (UCaaS) Growth Excellence Leadership award from Frost & Sullivan, a global industry analyst and consulting firm. The award, …
Network management and orchestration systems: worldwide market shares 2015
Next-generation virtual network management and orchestration spending increased to USD530 million in 2015, reflecting significantly increased operator investment in virtual networks.This report assesses which vendors are leading in the network management and orchestrati…
Vertical Cloud Connect Receives Real-Time Web Solutions Excellence Award
RTC-based solution enables businesses to integrate web-based communications applications and services with premise-based deployments
Santa Clara, Calif., December 13, 2016—Vertical Communications®, a leading provider of business communications solutions, announced th…
Kandy Talks RTC, Predictions for 2017
Kandy, GENBAND's platform as a service offering, has been weaving rich communications services into business and consumer applications via mobile and the Internet since its inception. So what's next?
RingCentral Expands Professional Services Offering for Enterprise Customers
Inc. (NYSE:RNG), a leading provider of enterprise cloud
communication and collaboration solutions, today announced the addition
of Extended Enterprise Support to its RingCentral Professional Services™
portfolio. This program provides enter…
Unify Resolves to Help Businesses Stay Human, Engaged and Productive in the Digital World in 2017
As the year draws to a close and preparations for the New Year and new business opportunities begin, Unify, the Atos brand for communications software and services, today shared seven resolutions for 2017 to help organizations of all sizes realize the potential of their…
Voice4Net Wins TMC's 2016 Real Time Web Solutions Excellence Award for its WebRTC-based Contact Center Solutions
Voice4Net’s Client Solution Is Honored for Its Innovative Use of WebRTC to Deliver Enhanced Functionality in the Contact Center
Dallas, TX, December 12, 2016 — Voice4Net, a leading provider of customer interaction and voice communications solutions for businesses, …
Europe Unified Communication as a Service (UCaaS) Market (2016-2022) - Key Vendors are BT Group, West Corporation & Microsoft Corporation - Research and Markets
Research and Markets has announced the addition of the Europe
Unified Communication as a Service (UCaaS) Market (2016-2022)
report to their offering.
The Europe Unified Communication-as-a-Service (UCaaS) market would grow
at a CAGR of 8.3% during 2016-2…
Global Unified Communication as a Service (UCaaS) Market - Expected to Reach $31 Billion by 2022 - Research and Markets
Research and Markets has announced the addition of the Global
Unified Communication as a Service (UCaaS) Market (2016-2022)
report to their offering.
The global UCaaS market size is would grow from USD 15.7 Billion in 2015
to USD 31.3 Billion by 2022, a…
RingCentral Global Office Adopted by Nearly 400 Multinational Enterprises
Inc. (NYSE:RNG), a leading provider of enterprise cloud business
communication and collaboration solutions, today announced that it marks
2016 with the successful expansion of RingCentral Global Office to a
total of 30 countries, and the adoptio…
North America Unified Comunication as a Service (UCaaS) Market (2016-2022) - Communication Infrastructure Demands are Driving Growth - Research and Markets
Research and Markets has announced the addition of the North
America Unified Comunication as a Service (UCaaS) Market (2016-2022)
report to their offering.
The North America Unified Communication-as-a-Service (UCaaS) market size
is would grow at a CAGR …
Frost & Sullivan Recognises Top Australian Companies at Annual Excellence Awards in Sydney
Frost & Sullivan today honoured best companies in Australia at the 2016 Frost & Sullivan Australia Excellence Awards banquet, held at the Hilton Sydney.
Companies recognised include Stellar, Interactive Intelligence, Cyara and ipSCAPE. Telstra walked away wit…
IDT Corporation Reports First Quarter Fiscal 2017 Results
IDT Corporation (NYSE: IDT) reported diluted earnings per share (EPS) of $0.96 and Non-GAAP diluted EPS* of $0.44 on revenue of $369.2 million for the first quarter of its fiscal year 2017, the three months ended October 31, 2016.
HIGHLIGHTS (Results for 1Q17 …
AnyMeeting Receives 2016 Real Time Web Solutions Excellence Award
AnyMeeting, a leader in small business web conferencing and webinar solutions, announced today that TMC, a global, integrated media company helping clients build communities in print, in person and online, has named Meeting Pro 4.0 as a 2016 Real Time Web Solutions Exce…
Jive Named a Leader in Enterprise Collaboration Platforms by Independent Research Firm
Jive Software, Inc. (Nasdaq: JIVE) today announced that it was ranked as a Leader in The Forrester WaveTM: Enterprise Collaboration, Q4 20161 report, which analyzed the state of the market and evaluated nine of the most significant vendors. One of four Leaders in this e…
CINCINNATI BELL COUNTS ON EQUINOX FOR BUSINESS ASSURANCE SOLUTION: COMPANY EXTENDS AND UPGRADES TELELINK LICENSE
Leading telecom solutions supplier Equinox Information Systems announced today that Cincinnati Bell Inc. (NYSE: CBB) has extended its licensing and upgraded to the latest version of the TeleLink platform. Cincinnati Bell initially deployed the TeleLink solution in 2004.…
UCC Drives Demand for Real-Time Communications
The demand for real-time communications in the enterprise is very real, especially with a growing access to UCC platforms. Decisions surrounding platforms will depend upon integration and intuitive use.
Inside Real Time Communications' Charitable Side
GENBAND shows us how real time communications is about more than people talking by taking on a new charitable giving project.
GENBAND and TelcoBridges Alliance Improves Global Operation Deployments
A strategic marketing alliance between GENBAND and TelcoBridges will provide the scalability needed to deliver operational customer deployments and real time communications.
Making Business Process Outsourcing Work: Firms that Right Shore Get it Right
In the real time communications space, telecom expense management company Avotus looked to outsource some of its business processes, hiring a Business Process Outsourcing (BPO) firm. We caught up with Avotus CEO James Martino recently to understand their experiences.
GENBAND Makes Adding RTC to Skype for Business Easy, Affordable
GENBAND offers a cost-effective way to add video and voice to the free IM and presence capabilities of Skype for Business via its GENBAND real time communications client for Skype for Business.
Ingenuity, Speed and Collaboration are Driving the Imagination Economy
The imagination economy is being fueled by real time communications such as brand currency, social networking and the innovation electricity derived from constant global connectivity and communications.
It's All About the Experience: GENBAND Intros GENView Analytics for Service Providers
There's probably nothing more important on the to-do list of service providers today than enhancing network efficiency and improving the customer experience. That's because with these elements, success is possible.
Get Your Hack On! Kandy Teams with Collaborizm and myDevices for Event
Hackathons have seen a recent surge in popularity. Maybe it's because they are cool and fun - or maybe it's because what comes out of them has the potential to change our future. Kandy, the communications platform as a service (PaaS) created by GENBAND, has been one of …
At The Intersection of IoT and RTC: How Do We Secure The Digital Conversations Between People and Things?
Earlier this month, the Mirai and Bashlight botnet attacks flooded Dyn, one of the largest domain name service providers in the world, causing Internet outages affecting Twitter, Box, GitHub and more. The attacks happened so fast it was initially hard to keep up with th…
How Real Time Communications is Benefiting the Banking World
The customer experience is becoming more complicated. It's not enough to have what customers need, when they need it. Today, you must be able to create the personalized experience that evolves along with the customer. At the same time, you have to do so efficiently and …
GENBAND, IBM Integrate UC&C Solutions
Such solutions provide employees and partners with the tools they need to get their jobs done without relying on insecure applications they access individually over the Internet, as GENBAND explains in a video on its website.
Want to Add Communications to an App? Check Out This Webinar!
When it comes to simple ways to improve value in an app, one of the best of these is to add a chat function. It can be comfortably added to just about anything that could be a conversation starter-from a restaurant payment app to a weather forecast app-and people enjoy …
GENBAND's Nuvia Cloud Platform Chosen by CCNA
The communication needs of small and midsize businesses (SMBs) are the same as any large enterprise except on a smaller scale. And as the world we live in continues to get more connected, even the smallest of businesses will need a platform that allows them to communica…
RTC and Telemedicine Help Healthcare Providers Deal with Overwhelming Workloads
Healthcare providers are scrambling to gain their footing in this competitive and bleak environment, and fortunately, technology is becoming a major asset and helping them meet demands on all fronts. While technology certainly can't replace the time and effort of a skil…
Fuse to Resell, Install GENBAND Communications Services, Apps
Fuse 2 Communications offers U.K. businesses voice software and services such as unified communications and contact centers. It works for the needs of its clients, whether those needs are internal or customer-facing.
Intelecom Leverages GENBAND WebRTC Gateway for Real-Time Communications
Intelecom is leveraging the WebRTC Gateway from GENBAND to bring real-time communications to its cloud-based contact center solutions.
Two Years of Kandy Arrives at GENBAND
It's been a sweet two years for GENBAND, whose Kandy offering has delivered a lot of impact to the market by offering a communications platform that allows for a variety of functions to be routed through it. Such sufficient functions, in fact, that GENBAND even has an R…
VoLTE and Virtualization: What Mobile Operators Need to Know
The ongoing challenge for mobile operators is how to leverage this mobile-first mentality when OTT services, like WhatsApp, Skype and others are beating operators at their own game and out-innovating them during this all-IP transition and the migration to LTE networks w…
CoolDoctors Uses GENBAND Kandy as Voice, Video, Texting Conduit
A staple of reporting in the communications market, GENBAND has made a name for itself with the Kandy cloud-based service that allows clients to join voice, video, and texting into their mobile and web applications. The latest integration of Kandy will come at the hands…
How to Eliminate the On-Site Customer Care Call
What do we, as consumers, mean when we request something in real-time? Do we truly want something immediately, or are we willing to wait? Given that many of us live in an economy where our Internet is powered by Fiber, our food is ready when we pull up to the window and…
Learn How to Effectively Compete in a Market Dominated by Skype
Skype - it's one of those words that took on its own personality, especially when it became a verb. Like Google, it became part of the online experience and changed the way so many of us stayed connected. When Microsoft decided it wanted to be a bigger player in the uni…
Three New Programming Languages Offer Promise
Programming languages - they can do amazing things, yet most of us would cringe at the thought of trying to understand them. In support of real-time communications, however, the possibilities are virtually endless. But not all languages are created the same or meant to …
Sweet! Kandy Awarded Product of the Year 2016
GENBAND's communications Platform-as-a-service offering, Kandy, has been the market to new heights since its introduction a few years back. Both the company and this innovative offering continue to receive industry recognition as a result.
GENBAND, Exact Ventures Address V-Squared Mobile Carrier Challenge
But there are many things mobile service providers should consider for best results in virtualizing their networks and introducing VoLTE. That includes employing the best processes and selecting the ideal solutions to ensure end-to-end IP connectivity and roaming, guard…
GENBAND Promotes Steven Bruny to COO of Network Transformation
GENBAND, a developer of communications software for enterprises, is perhaps best known for its development of Kandy, a cloud-based service that allows clients to add voice, video and other communications features into their own applications. The other side of GENBAND's …
WebRTC and OTT Innovator GENBAND Looks Ahead
WebRTC has been steadily evolving and has become a key component of most unified communication and collaboration offerings. But while many industry players were skeptical about RTC and its place in the broader communications realm, some have championed its use since the…
Why Context Is King
In a world where everybody and everything can be connected, when machines and humans can interact in an exponential variety of ways, the opportunity to understand behavior better and serve up more useful and entertaining experiences is becoming the real, real time commu…
GENBAND Adds Sponsorship to Women in the Channel Event
The issue of women in science, technology, engineering and mathematics (STEM) careers is one that's been a hot-button for some time now. Several new initiatives have come out to help drive this forward, and recently, GENBAND got involved in such a development itself by …
GENBAND Offers Mobile Carriers Guidance on Virtualization, VoLTE
In addition to the ever-growing demand for bandwidth and spectrum to support rich media traffic like video, mobile network operators are challenged with implementing VoLTE, which is a whole new thing considering it involves voice running over IP connections. As if that'…
Enghouse, GENBAND Align for Omnichannel Contact Center Solution
The Enghouse Interactive Contact Center: Enterprise version 9 is now integrated and interoperable with version 11.2 of GENBAND's Application Server. The combined solution can be deployed in cloud, hybrid cloud or premises-based environments.
It's Kandy for CANTO Going Into CODE 2.0 Hackathon
Most people might not think of advancements in telecommunications when thinking of the Caribbean. The natural beauty of the region is generally what comes to mind first. The Caribbean Association of National Telecom Organizations (CANTO), however, is out to put more dev…
How Videoconferencing Technology is Helping Save Lives
No one wants to take a ride in an ambulance. That's a fact. If you're in an ambulance, that most likely means that you are having a health issue, which could be caused by a variety of things. It's not fun to think about, but it happens to a lot of people. I'll tell you …
SIP Trunking Challenges Don't Have to Derail Real-Time Communications
What are the typical challenges that you encounter when trying to leverage real-time communications in your environment? For some, it's gaining a clear understanding of needs from the user base. Not all users are completely transparent in what they need or when they nee…
Kandy Unwraps Video Communications
Last week, Caesars Palace in Las Vegas played host to the All About the API event. The inaugural event produced enthusiastic, educational sessions discussing the bleeding edge in one of tech's most popular arenas today: APIs. APIs are nothing new, but today are garnerin…
Presetec to Use Kandy Visual Attendant for Web-based Support Calls
Presetec, a distributor of network services to communications service providers in Chile, announced this week that it will begin using the Kandy Visual Attendant on its website.
A Whole New World: APIs Are Here to Stay
The world of APIs has opened up. Just about everything today can be tied to an IP address and work with digital communications to make life easier, better - and sometimes more fun.
Research Expects UC Market Growth to $96 Billion by 2023
The most recent report from Global Market Insights shows that the unified communications (UC) market is expected to continue growing through the first few years of the coming decade.
Keep with the Times: Bringing the Workplace into the Digital Era
Remember the last time you went to the office, spread the day's newspapers across your desk before pecking away on your IBM Selectric for a bit before heading off to a relaxing oyster and martini lunch? I sure don't! It's because today, the way we conduct our jobs is co…
GENBAND Having a Sweet Year So Far
It's been a sweet year so far for the folks at GENBAND, a company that specializes in real-time communications software solutions. The company has been focused on education, producing several events designed to inform customers, partners and prospects about their initia…
CEO Explains Why Kandy is Better Than Twilio
If you want SMS messaging, Twilio cloud is probably an obvious choice, Pluschkell says. But if you're a company like AT&T, IBM, SAP, or Verizon, Kandy is an ideal choice because it allows you to get the real-time communications capabilities you need, white label them, a…
GENBAND Recognized Globally for Real-Time Communications
Organizations have to be able to easily integrate or embed voice, video, chat, screen-sharing and collaboration capabilities into their existing business, Web and mobile applications. Without these features as part of their overall communications solutions, it becomes t…
CenturyLink Adds GENBAND to Government Contract Services
The extension of CenturyLink's contract here has the potential to replace the function that Nortel communications equipment provided in its equipment that has been in use within the government for some time. CenturyLink noted that the Nortel equipment is reaching the en…
GENBAND Brings Ottawa a New Cloud Center of Excellence
Reports suggest that the Kandy Cloud CoE will comprise 70,000 square feet, and serve as a complement to existing GENBAND facilities already in Ottawa. It will come with a complete lab with all the latest, state-of-the-art materials, and will host not only the leaders of…
RTC Shaping Our Future: GENBAND CEO & Kandy Head to Canadian Telecom Summit
GENBAND CEO David Walsh to lay out The Exchange of Everything vision at Canadian Telecom Summit.
GENBAND Helps XO Communications Improve Contact Center Capabilities
XO Communications selects GENBAND Nuvia for its recently announced cloud-based XO contact center service.
VoIP Service Demand Driving Demand for Media Gateway Systems
The demand for VoIP services is getting so great that there's a big new demand for media gateway systems worldwide as well.
i3 is Merging with OVCC: Visual Communications Opportunities Extended to the Enterprise
As a founding member of i3 Forum, which is now merging with the Open Visual Communications Consortium (OVCC), it will be possible for international carriers to successfully interconnect over IP for a number of different services including video, voice, OTT, VoLTE, RCS a…
Perspectives16: Avotus Reminds Businesses about Importance of Usage Reporting
Organizations today are faced with a potentially serious problem when they are deploying UC solutions that are intended to help - not harm them.
GENBAND'S Kandy Gives TeleMedCo New Array of Functions
Better communications tend to improve any system, and GENBAND's Kandy is out to provide that improvement in communications. TeleMedCo offered some demonstrations of just how well it's delivering on this promise at GENBAND's Perspectives16 conference. With the demonstrat…
GENBAND President & CEO David Walsh Introduces Exchange of Everything
While an expansion of the current description of the connected world, whose buzz phrases are Internet of Things (IoT) or Internet of Everything (IoE), it is a characterization that should resonate and hopefully can gain traction.
Yealink IP Phone Portfolio Newest Addition to GENBAND Endpoint Armory
From its Platform as a Service, Kandy, and WebRTC gateway, to providing unified communications and network transformation, GENBAND is an industry leader in offering real time communications and beyond. Not just because the proper infrastructure needs to be in place, but…
GENBAND's Bita Milanian Dishes on Perspectives16
Getting together with others in the industry to foster innovation and network is as important as ever today. Especially in the tech space, where innovation comes from partnerships and collaboration - the need to talk about new ideas and learn from others in the industry…
Interest in IoT Grows
The Internet of Things, or IoT, has been a hot topic ever since it made its way onto the scene. The ability to communicate with and control objects and devices has already been working to transform medical, retail and manufacturing sectors across the globe.
Is a Custom App in Your Future?
The pace of digital transformation is accelerating, and in this world of fast-paced change slow and steady does not win the race. For this reason, it seems logical at first to grab an off-the-shelf app. However, trying to customize it after the fact can take longer and …
NetNumber Sponsoring Perspectives16, Will Show TITAN
Boston-based NetNumber offers signaling control solutions that make it possible for carriers to quickly implement new services across multiple generations of networks - not only simplifying the core network, but also reducing operating costs.
Smart Homes, Security & Real-Time Communications
New technologies take on a special focus when they have the potential to help us achieve what was once impossible. Tools to monitor our heart rates, alert us when we have new incoming communications and allow us to meet with people face to face via video conferences are…
Apple Finally Crosses the WebRTC Bridge
Before the community pops open champagne, WebRTC features for WebKit are not in production yet, but just available for developers. How soon Apple moves a WebRTC-integrated version of Safari out for general release is an open question and dependent upon when the company …
GENBAND to Demo NFV Media Processing for Real Time Communications
Like many companies in the communications space, GENBAND has a vested interest in supporting network functions virtualization (NFV) deployments. After all, the way NFV improves telecom efficiency, it's well on its way to permeating every network on the planet. Case in p…
Overcoming Resistance to Real-Time Communications and Marketing Efforts
There are some who have yet to see the value of gaining attention and market share using real-time communications. They may be focusing on marketing efforts that are outdated or simply becoming harder and harder to use successfully.
Is it Time to Bank on Real-Time Communications?
Real-time communications is transforming industries today for its ability to relay information as it happens. From better, more personalized interactions, to faster services, the power of information in real-time has become undeniable.
GENBAND Advantage Partner Program Gets Five-Star Rating
Real-time communications solutions provider GENBAND now has yet another recognition to put on its wall of achievements thanks to a recent 5-star rating for its Advantage Partner Program.
WebRTC Market Expected to Reach 4.45 Billion by 2020
The latest report from market research company Markets and Markets examines the real-time communications industry and shows that could experience a compound annual growth rate (CAGR) of more than 50 percent through the end of this decade.
HR VP Discusses GENBAND's Culture of Connectedness
So how does a fast-moving company like GENBAND that's all about helping businesses, communications services providers, and over-the-top players deliver real-time communications do that from an internal standpoint? We spoke with GENBAND Vice President of Human Resources …
Real Time Communications Week in Review: Business Continues to Transform
This week in real time communications related news, we took a look at UC, unified messaging, and the reasons WebRTC is becoming necessary.
New Report Examines OTT Messaging Plays
The telcos took a big hit when over-the-top players like Facebook, Google, and a variety of other companies (some of which these OTT giants now own), got into messaging services. More recent moves by Amazon, Facebook, and Google indicate that will be just the tip of the…
'Unified' Messaging is Still a Long Way Off
If you want a half dozen simultaneous headaches, think about the concept of unified messaging across platforms. If everyone is in the same over-the-top (OTT) island, all is good and happy, but the minute you start talking about cross-platform and cross-carrier, it all f…
Real-Time Communications Are Most Effective in Context of the Right Workflow
If you're of a certain age, you'll remember the days when it was acceptable to make an important business call, leave a message on voicemail or with an assistant and wait a day or so for a call back. Perhaps it was an official communication, in which case it went throug…
WebRTC - It's Now Mission Critical
For anything involving customer contact, audio and/or video, WebRTC's time has come. The only question is the best way to apply it to your business needs and applications without getting bogged down into a discussion down other, more expensive and proprietary roads. And…
WebRTC a Technology to Watch, According to New Study
A new report paints a positive picture for WebRTC, but the technology is not without its challenges as companies like Google, Facebook and Twilio seek to make it the industry standard for real-time communications.
Real Time Communications Complements and Furthers the BYOD Trend
Bring-your-own-device (BYOD) is a business trend sweeping across organizations the world over. Enabling and evolving BYOD is the concurrent trend toward easy real-time communications.
Verizon Says the IoT Has Already Gone Mainstream
While many companies are still looking ahead to the IoT future, a new report from Verizon suggest the Internet of Things is in fact already here and thriving. With an addressable market that includes over 50 million cars that aren't yet connected, over 300 million utili…
Communication in Customer Service
Real-time metrics (e.g., calls in queue, average response time, etc.) are valuable assets for organizations to consult when determining best operation practices. The data provides agents with the information necessary to communicate closely with their managers to meet a…
Office Spaces Gain Flexibility Along with UC
Ultimately, the shift away from a more structured work environment to one where workers can choose how to be most productive will have a positive effect on their happiness, according to Jenn Lim, the chief executive and co-founder of Delivering Happiness.
Real Time Communications Week in Review: GENBAND, Kandy & More
This week in real time communications related news, we took a closer look at the UC and cloud markets, where they are headed and what it means for communications. We also took a closer look at some of GENBAND's offerings.
Unwrap a Treat with Kandy Wrappers
It's pretty easy to liken GENBAND's Kandy with the actual treat that you eat because it does so many sweet things for communications capabilities.
UC Changing Amidst Mobile, Cloud Advancements
50 percent of employees will be required to use their personal smart device on the job by 2017, as predicted by Gartner. And with more business processes being mobile-enabled, as opposed to being overseen by people, this helps to accelerate productivity and save on cost…
Onslow Memorial Hospital Adopts PatientSafe Mobility Software
Onslow Memorial Hospital, an acute care facility located in Jacksonville, N.C., recently faced the situation where its collection of outdated on-site communications was beginning to catch up with the speed and quality of care it could deliver to patients. It reached out…
GENBAND Solution Enables Service Providers to Expand Reach
The age of real-time communications actually arrived a few generations ago when individuals gained the ability to make a direct call over a landline. These individuals no longer needed to wait for postal deliveries or seeing someone in person in order to share informati…
Does WebRTC Need Fixing? Well...
As an evolving and not fixed standard, a lot of people are trying to make/expect/ask/demand WebRTC do things above and beyond its baseline capabilities. The developer buzz is that WebRTC can't do certain things or needs to be fixed to do certain things. I fall into the …
5G: What You Should Know About This New Communications Titan
A Dilbert strip once featured Wally out to sabotage a new vice president as part of a surprisingly cogent plot from the Pointy-Haired Boss. Wally fed said VP false information, culminating in the revelation that 4G was called 4G because it's G-G-G-Good. This is, natural…
Snapchat Adds Voice and Video Calling in 'Chat 2.0' Update
For starters, Snapchat users can now place audio and video calls. In addition, over 200 stickers have been added to the app's existing repertoire, allowing users to send stickers of aliens, ghosts, animals and more to their contacts via chat. These new features are roll…
To Build a Better Landing Page, You Need WebRTC
The challenges for the average marketer are many - attracting the right individuals; ensuring the campaign hits the target the first time; demonstrating value when the customer journey is very long. The list could go on and on, yet that doesn't mean all hope is lost for…
WebRTC: An Important Key to Operator Relevance
The rise of the app in communication and collaboration is continuing, giving WebRTC momentum as operators roll out offerings to compete with over-the-top (OTT) threats.
First Responder Real-Time Video Access Made Available by Eagle Eye Networks
When first responders, such as police officers, arrive at a location, there is nothing more valuable than information. This allows them to assess the situation and take the appropriate action without endangering themselves and the people they have sworn to protect. The …
Real Time Communications Week in Review: GENBAND, HireRush, March Madness
It's been quite a week for real time communications, and though the Easter holiday means it's a bit shorter week than normal for a lot of people, there was still plenty of news to go around. So before packing up for your church service, ham dinner, or long weekend, take…
Real Time Communications & Skype for Business
The business communications landscape has been transforming as new solutions and digital networks continue to transform at break neck speeds. In the past, businesses had to pay for different conferencing solutions and their legacy PBX phone systems weren't able to do an…
Business UC Necessary: Why Are Some Managers Still Hesitant?
Unified Communications is more than a hot trend. In the businesses space, it's a necessity for survival. UC makes it possible for employees to collaborate and work without borders. However, even with all of these benefits clear, there are still managers who are hesitant…
WebRTC Market a 'Blue Ocean' Full of Opportunity
WebRTC will make these gains thanks to sheer versatility. With users able to use WebRTC as a means to attract new customers and keep the old-it can be used to provide at least one part of an omnichannel experience, and arguably, others as well-WebRTC can have significan…
Providing Unified Communications to Remote Workers is a Challenge
It's logical to assume that, with remote workers and unified communications (UC) gaining prominence in the enterprise, many of the problems of the former could be mitigated by the latter. However, the results of a recent survey from Dell suggests that businesses are str…
Kandy Receives WebRTC Product of the Year Award for Visual Attendant
Kandy.io is an award-winning communications platform as a service (cPaaS) from GENBAND. It celebrated its one year milestone back in September and managed to achieve impressive success in only a year. It combines the simplicity of Web and mobile applications with enterp…
HireRush Lets Web Browsers Do the Calling for Local Service Providers
HireRush is offering an exciting new idea to help contractors get noticed and get work, as well as a way to make finding contractors easier for those looking for such services. That indeed seems to be a win-win situation for contractors and clients alike, and as it expa…
Talk Fusion's Video Chat Wins WebRTC Product of the Year Award
All-in-one communications solutions that provide data, audio and video transmission are key in addressing the collaborative environment of today's workforce. While there are many solutions in the market place, in most instances compatibility issues become a problem as u…
Healthcare is About to Go Mobile While Hanging Out in the Cloud
Have you noticed that healthcare is changing? What was once an industry focused on waiting to see a doctor to treat symptoms is now morphing into one where the individual has more control over his or her wellness in the long-term. Still, whether an individual is focused…
New-School UC and Appification Will Define the Future Enterprise
If one wants to glimpse the future of enterprise communications, look no further than how we use personal devices. As we continue into 2016, the appification of the enterprise will continue apace, as cloud-based unified communications and collaboration (UCC) takes hold.
Commonality Between March Madness Office Pool and Unsanctioned Real Time Communications
A majority of organizations use two or more real-time messaging applications, according to a recent survey by BetterCloud. Some use 5 or more -- what's wrong with this picture?
Real Time Communications Week in Review: GENBAND, Telecom Italia Sparkle, Digital Trends
That was the week that was in real time communications, and it was a pretty big week. We looked at today and tomorrow's developments, and it was clear this market had a lot going for it. Our global online community had its work cut out for it, bringing back all the best…
GENBAND, Polycom Make for a Powerful Combination for Federal Users
While many regard the United States government as a bastion of intrusion, waste and ineptitude, there are large portions of it that run quite well and produce value for all concerned. Improvement is possible at every level, and leading the charge for improvement is the …
It's 2016, and We Still Lack Preference for Virtual Meetings. Here's Why.
With the mobile workforce revolutionizing businesses, both small and large, it's becoming more conventional to meet our clients and business partners for a quick chat over the wire. While it's pretty cool to think back to where we were just ten years ago, we're still no…
Real-Time Messaging: To Be or Not to Be Productive
Consensus rings in. With lack of training and discipline when using tools that connect people in real-time, there will obviously be distraction and loss in productivity. Let's not label this as a technology fault. This is a factor that organizations need to take into co…
Global Enterprise Mobility Market to Top $510 Billion by 2022
The mobile market has been on a steady upward climb for years now and there's little reason to think it will stop any time soon. Practically every facet of the mobile space is set for growth as mobile devices continue to permeate our home and work lives. Even the prepai…
Stop Eating and Pay Attention During Video Conferences
While the mobile workforce concept has given quite a bit to both employee and employer-ask a mobile worker about the last time he wore a tie, for example-there are also some important points to note about video conferencing etiquette. Many of these points are fairly sim…
Most Organizations Will Need to Make Major Changes to Manage Tomorrow's Networking Requirements
It's a familiar scenario. You download an app on your smartphone because it promises to make life easier for you. You open the app, attempt to engage with it and find that it doesn't meet your expectations, so you never use it again. According to a study by Digital Tren…
Telecom Italia Sparkle Gets Communications Sweet Tooth with GENBAND's Kandy
GENBAND's Kandy solution has already delivered a lot of value for users, and now, one more has been added to the roster. Telecom Italia Sparkle-a portion of Telecom Italia (TI) Group that handles international services-recently brought Kandy on board to give new life to…
WebRTC-based Identify Authentication May Be Easier than Remembering Your Second Grade Teacher's Name
Think about the last time you stood in line for something official: at a bank, to open an account or to get something notarized. At the DMV to renew your driver's license. Perhaps you waited while sitting, at the doctor's office, for example, or to get your taxes done. …
GENBAND Wins Stevie Award for Customer Service
Real-time communications solutions provider GENBAND has announced that it won a Gold Stevie Award in the Customer Service Department of the Year - Telecommunications category.
Real Time Communications Week in Review: GENBAND, Braidio, NetFortris
That was the week that was in real time communications, and this week was heavily about applications. For those companies looking to expand on current platforms, there were plenty of cases this week where real time communications showed impressive new value. Our global …
Simplification, Savings at the Core of Marcatel Choosing GENBAND, NetNumber
To complement TITAN, NetNumber offers a service bureau through which service providers can access such industry information as number port data, calling name data, toll-free assignment data, and the like. The back-end process for service providers to access such informa…
NetFortris Updates Cloud-based UC Software
Updates to the NetFortris cloud-based communications product allow it to take full advantage of Web-based real time communications (WebRTC) and separate container clients, as the company has called the various segments of its product, to handle voice, video, instant mes…
GENBAND Partners with Zift Solutions to Combine Marketing, Real-Time Communications
Real-time communications provider GENBAND has announced it has partnered with Zift Solutions, to offer the Zift Platform, a channel marketing and management platform to GENBAND's customers.
NCA Chooses GENBAND's Nuvia Platform to Support UCFlex
With the help of the Nuvia platform, UCFlex provides NCA customers with a full suite of unified business communications and collaboration tools. This includes HD voice, video, multimedia messaging, mobility, conferencing, web collaboration, desktop UC clients and fixed-…
GENBAND's Cloud Offerings a Hit with XO Communications
When XO Communications found itself interested in getting more cloud-based contact center services into user hands, it's not surprising that it found itself looking at GENBAND's line of products. Several parts of GENBAND's lineup, at last report, are slated to become pa…
Braidio Picks GENBAND Kandy to Bring Real-Time Communications to HR Platform
Braidio is working with GENBAND to integrate its learning and talent development platform with the Kandy Platform as a Service. That will bring communications and collaboration into the Braidio cloud-based solution.
GENBAND, Polycom Complete Interoperability Testing for Department of Defense
While communications systems are critical to most any operation around, when it comes to military communications, it's often a matter of life and death. Recently, a new move for the United States Department of Defense (DoD) underscored the value presented by GENBAND and…
ownCloud 9.0 Will Implement WebRTC Teleconferencing System
Video communications is the future, and when 5G networks are fully deployed, it will be as common as SMS. Until that time, telecoms, CSPs, network operators and developers are using the current infrastructure and technology to make it happen without inconveniencing the …
Distributed Workforce a Reality Thanks to WebRTC
As communications systems have become more intelligent, we're seeing huge transformations in the workplace as we know it. In the past, it was common for businesses, regardless of size, to operate out of one building, but technology has made it possible for businesses to…
End the WebRTC and ORTC Divide
SDP is often described as an unnecessary blob of text. ORTC proponents say you don't need the complexities of SDP and the SIP protocol and can handle media with a smarter stream API that handles communications at a lower level. SDP also is a signaling protocol, forcing …
GENBAND to Display Multiple Products at Trade Show
At Enterprise Connect, it will display Kandy Wrappers, pre-packaged RTC applications, and Smart Office unified communications (UC) clients that are meant to easily distribute to desktop and mobile devices within an enterprise. The applications represent the latest in wh…
Real Time Communications Week in Review: GENBAND, Yorktel, Kandy
It's been another great week for real time communications, and this technology is showing up in a lot more places than ever, some of which were downright unexpected. It's not always easy to keep track of all those developments, so now that we've got a weekend on hand, i…
GENBAND Makes NFV, SBC and fring Alliance News at MWC16
As carriers look to compete with OTT voice and video solutions, GENBAND is helping them via their new fring Alliance Revenue Engine Apps. As a reminder, the fring Alliance is a group of carriers working collectively to, for all effective purposes, launch a cross-carrier…
Connected Health Device Ownership on the Rise
Exciting news from Parks Associates- households with broadband Internet access are increasingly getting into connected health devices. From just 2013 to 2015, the numbers saw a fairly hefty spike, going from 24 percent of households to 33 percent, with an increasingly d…
RevTwo Offers Real-Time Communications Edge to Mobile Apps
With RevTwo's SDK, several major new options come into play. With a push of a button, users will be able to make phone calls from an app to another user, or even share a screen with that other user, using simple interfaces that should prove easy to use. The SDK is avail…
Survey: Business Needs Will Eventually Play Larger Role in Mobile App Development Decision Making
According to a recent study commissioned by Red Hat, the perception on what drives decision-making when it comes to mobile application development is changing. Although a plurality of respondents feel that IT drives such decisions currently, they feel this will eventual…
Yorktel to Show Off Next Gen Work Place
A workforce that is increasingly mobile, whether it's just working from home, or from the business' headquarters, or it's actively moving from place to place as part of the job, needs the right tools to get the best results. Communications tools must be part of this equ…
Mobile CDNs Aim to Optimize Mobile Video and Content
The embedded middleware platform is engineered to integrate with existing CDNs and uses Quickplay's software-defined head-end to ingest, package and publish content, making it possible for on demand content to be distributed over any LTE network through the caching of p…
Telehealth Hits the Road with Yorktel's FeatherMed
Telehealth has already gained a lot of notice thanks to its ability to work just about anywhere, but thanks to a recent development from Yorktel, it's gotten even more portable. That development is the Yorktel FeatherMed system, a tool that allows remote medical care to…
Doing WebRTC - How Soon, How much?
Any business that has to communicate with customers, regardless of vertical or horizontal categorization will come to WebRTC sooner or later, with three questions at the core: How soon do I need WebRTC? How fast do I need to roll it out? How much service capacity do I n…
Kandy Visual Attendant for Carriers Delivers Easy Way to Monetize Click-to-Call
The telephone landscape is changing thanks to VoIP and emerging technologies such as browser-native real-time communications technology, WebRTC. This doesn't bode well for telecom providers unless they find new revenue streams.
Real Time Communications Week in Review: Envelop VR, Avotus, Xura
With Mobile World Congress (MWC) 2016 coming to an end, that brings with it a whole new flood of news about new developments in the real time communications field.
Which Video Streaming Option Fits You Best: On-Premises, in the Cloud, or Both?
As the demand for anytime, anywhere video content becomes more and more mainstream, so will on-demand viewing and live streaming components that are delivered globally across devices and social media channels. This presents the challenge of determining the best way to i…
Collaboration at Heart of Connected Enterprise
Collaboration technologies have brought innovation and made success possible for businesses of all sizes. Thanks to Internet-connected devices and technologies like mobility and UC, businesses are now entering new territories and their employees are more efficient than …
Multi-Billion Market Ahead for Smart Homes
There's something so gleefully futuristic about a smart home; the idea of a house that allows lights to be turned on indoors from a user's car, or allows the user to watch what's going on inside when not home, even to be able to answer that nagging question about whethe…
Summit Tech Makes VR Calls a Reality
Mobile World Congress (MWC) currently being held in Barcelona includes a number of hardware manufacturers and software developers at the congress showcasing new products and services that will likely change the way we use information and communications technologies (ICT…
Xura Elements Gives Businesses Greater Control Over Real-Time Communication
Xura Elements aims to integrate simplicity, mobility and the social aspects of real-time communications with business process optimization. The result: reduced contact center costs and the ability to create new customer engagement experiences simply, with click-to-call …
TelmedIQ Delivers Secure Mobile Medical Communication to Capital Region Medical Center
Medical professionals have relied on pagers after the general public moved on in the '90s, but the medical community has caught onto modern mobile devices. These devices are handy because they let staff access the increasingly common electronic health records, hospitals…
Avotus: Keeping Businesses Productive and Protected
Telecommunications management plays an important role for businesses today as employees continue to embrace new technologies and make use of all the innovative communications tools being offered.
To VP9 or Not to VP9 with WebRTC?
VP9 is the next-generation open source video codec created by the WebM project and designed for use by the Alliance for Open Media. Since Amazon, Cisco, Google, Intel, Microsoft, Mozilla and Netflix are participants in the alliance, VP9 should turn up in a lot of places…
Envelop VR Brings in New Business Development VP
Virtual reality (VR)'s comeback as a technology may have been a long time in the making, but now, it's starting to gain a foothold as the powerful display system we all kind of thought it could be.
Real Time Communications Week in Review: Empire Access, Voxvalley, GENBAND
It's almost a foregone conclusion that the week in real time communications will be a big one. This week was no exception.
mHealth Users to Triple by 2020
Digital health initiatives continue to ramp up, and increasingly, mobile tech is a big part of the picture. In fact, the number of individuals using mHealth information services is set to exceed 157 million users by 2020, more than tripling the 50 million for last year.
WebRTC Could Help Put a More Personal Touch into Advertising
Real-time communications are taking the business world by storm. Using technologies such as WebRTC, a standard that allows for browser-to-browser voice and video communications without the need to download anything, workers today are engaging in conference calls, brains…
Wheelings & Dealings: Orion Snags $9Mn for Voice-First Comms
With this round, San Francisco-based Orion has now raised $16.25 million in funding. The company said that it will use the funding to further build out its research and development, engineering and marketing capabilities. This new round of funding will fuel market expan…
GENBAND Heads to MWC with Kandy and fring in Tow
Next gen collaboration capabilities, are happening now. People are already making use of their mobile devices and apps to communicate in new ways for both work and play. The importance of mobile services and the companies creating these solutions is increasing along wit…
GENBAND and NetNumber Help Cellact Move Toward NFV
As a follow up, GENBAND is now providing mobile virtual network operator (MVNO) Cellact Communication an HLR/AuC-enabled platform in partnership with NetNumber. The platform is already deployed and will support Cellact's transition to a software-based, virtualized infra…
Voxvalley Helps Businesses Address the Mobile Trend
Voxvalley Technologies is a VoIP software solution vendor that aims to help businesses in that quest. In a video interview with TMC CEO Rich Tehrani at the recent ITEXPO, Mike Storella, director of Voxvalley Technologies, explained how.
How SMBs Can Scale Quickly With Cloud Alternatives
The most successful SMB's integrate cloud systems into their business practices because such systems allow for a platform that stimulates rapid growth.
If You Don't Real-Time, You Won't Last
For now, the organization is content that they at least received a call the next day. Given that they have already invested considerable time and money into this platform, they're willing to take a few more steps before making a change. Yet, the social post is still liv…
Using Real Time Communications to Jump Start Business
What's the key to all this? Real-time communication, facilitated by WebRTC, just works better in today's networked cloud world to provide quicker setup and addition of services, seamless integration with CRM systems, one-click voice (and moving to video), and much lower…
Empire Access Ditches Legacy Systems, Implements GENBAND
GENBAND, provider of real-time communications solutions, recently announced the release of a Network Transformation solution through Empire Access, a state-of-the-art provider of fiber optics. The Network Transformation tool, a software-based solution, has implemented t…
Real Time Communications Week in Review: Bubble, MindMe, ThinkingPhones
Is there ever a week in real time communications that isn't a huge week? I've yet to see it, and frankly, I don't want to. All this news can make things a bit confusing in terms of what's most useful, so now that we've got a weekend on hand, let's take a look at the big…
Lost Opportunities: Real Time Communications in the 2016 Primaries
In a Twitter-driven world, with people hanging on every comment from the current crop of (ever shrinking) presidential candidates, why hasn't anyone embraced more real-time communications channels? The @realdonaldtrump handle has out gunned everyone in fast and controve…
ThinkingPhones, Now Fuze, Gains $112 Million in Funding Round
ThinkingPhones, a startup that has developed a cloud-based voice and video streaming service, has announced the raising of $112 million as part of a recent investment round.
Crucial Funding Needed for Suicide Help App That Uses WebRTC
The partnership has developed a state-of-the-art mobile application system called MindMe that allows vulnerable individuals to break the cycle of suicidal thought and ideation through a therapist -guided approach that includes instant messaging and real-time voice and v…
Bubble, Ziggeo Get Together to Tell Stories with Video
A picture, so the saying goes, is worth a thousand words. Thus a video can tell stories like no other medium can, and Bubble and Ziggeo have gotten together to put together a new means to use video to tell the stories of our lives.
Customers Expect Personalized, Omnichannel Interactions - Can You Deliver?
The expectations around customer service are an interesting challenge for those companies that serve a variety of consumers. For those who only pay attention to millennials, it's easy to assume they want real-time communications through technologies like WebRTC. If the …