Industry News

  • Temasys WebRTC Improves Access to Big White Wall LiveTherapy Solution
    Big White Wall, a digital mental health service, today announced major improvements to the functionality of its LiveTherapy online video platform. Leveraging technology from Temasys, BigWhiteWall connects members with therapists quickly and easily, using embedded real-t…
    5/24/2017
  • Smartsheet Raises $52 Million to Manage and Automate Enterprise Collaboration
    Smartsheet, the world's leading SaaS platform for managing and automating collaborative work, today announced it raised $52.1 million in Series F funding, led by existing investor Insight Venture Partners. Additional Smartsheet investors Madrona Venture Group and Sutter…
    5/24/2017
  • Frost & Sullivan Commends NFON's Exceptional Growth Strategies for the European Hosted IP Telephony and UCaaS Market
    Based on its recent analysis of the hosted Internet protocol (IP) telephony and Unified Communications as a Service (UCaaS) industry, Frost & Sullivan recognises NFON with the 2017 European Frost & Sullivan Award for Growth Excellence Leadership. NFON has entren…
    5/24/2017
  • Bolste Named Innovative Player by Aragon Research in New 'Digital Work Hub' Category
    Collaboration software startup, Bolste, Inc., today announced that Aragon Research has identified the company as an innovative player in a new and emerging category called the Digital Work Hub. The Arizona-based startup offers a cloud-based, integrated work …
    5/23/2017
  • Leslie Conway, Vice President of Global Marketing at Digium, Recognized in CRN 2017 Women of the Channel
    Digium, Inc., The Asterisk Company, today announced that CRN®, a brand of The Channel Company, has named Leslie Conway, vice president of global marketing for Digium, to its prestigious 2017 Women of the Channel list. The executives who comprise this annual list span th…
    5/23/2017
  • Windstream expands metro fiber network in Knoxville
    KNOXVILLE, Tenn., May 23, 2017 (GLOBE NEWSWIRE) -- Windstream (NASDAQ:WIN), a leading provider of advanced network communications, today announced a major expansion of its advanced metro fiber network in Knoxville, Tennessee’s third-largest city. Windstream’s expansion …
    5/23/2017
  • magicJack Announces New Chairman of the Board
    Current Board member, Izhak Gross, appointed Chairman of the Board Don Burns leaving Board to pursue other business interests WEST PALM BEACH, Fla. and NETANYA, Israel, May 23, 2017 (GLOBE NEWSWIRE) -- magicJack VocalTec Ltd. (Nasdaq:CALL), a leading VoIP cloud-based co…
    5/23/2017
  • eLoyalty, a TeleTech Company, to Present Best-in-Class Cloud and Workforce Optimization Solutions at Engage 2017
    eLoyalty, a TeleTech company (NASDAQ: TTEC), a leading global provider of customer experience, engagement and growth solutions delivered through a proprietary end-to-end Customer Engagement as a Service offering, today announced an upcoming presentation from Brian Kegel…
    5/23/2017
  • Enterprise Collaboration Market expected reach to 49.51 billion USD by 2021
    Highlights The growing need for improved enterprise efficiency is expected to drive the enterprise collaboration market The enterprise collaboration market size is estimated to grow from USD 26.68 billion in 2016 to USD 49.51 billion by 2021, at an estimated C…
    5/23/2017
  • Telestax® Launches the RestcommONE Marketplace™
    Telestax® the Restcomm company, today announced its RestcommONE Marketplace™ powered by their proven CPaaS (Communications Platform-as-a-Service) enablement platform, RestcommONE™. Service providers participating in t
    5/23/2017
  • net2phone Launches Hosted PBX Service in Argentina
    net2phone, a rapidly growing global provider of unified communications solutions, today launched its Hosted PBX Unlimited service in Argentina, providing businesses with unlimited calling within the country and to ten popular international destinations. n…
    5/22/2017
  • VisoCon Named a 2017 Cool Vendor by Gartner
    VisoCon, a leader in Video Communication Technology, announces that it has been named a Cool Vendor in the 2017 Gartner report for Unified Communications. Each year, Gartner identifies Cool Vendors in key technology areas. This year, VisoCon is recogniz…
    5/18/2017
  • RingCentral Rises to the Top in the 2017 IHS Markit North American UCaaS Scorecard
    RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communications and collaboration solutions, today announced its ranking as a leader in the IHS Markit 2017 North American Unified Communications as a Service (UCaaS) Scorecard. This S…
    5/18/2017
  • 8x8 Named Leader in IHS Markit's UCaaS North American Scorecard for Fourth Consecutive Year
    8x8, Inc. (NASDAQ:EGHT), the world's first Communications Cloud, announced today it has been named a leader in the 2017 IHS Markit's UC as a Service (UCaaS) North American Leadership Scorecard for the fourth consecutive year. 8x8 achieved this recognition du…
    5/18/2017
  • North State Leverages GENBAND's Network Transformation Solution to Support Residential and Business Communications Offerings
    GENBAND™, a leading provider of real time communications software solutions, today announced that North State, a leading fiber optic network, cloud and IT services provider, has deployed its industry-leading Network Transformation solution, which includes the newly enha…
    5/18/2017
  • European Hosted IP Telephony and UCaaS Market Prepares to Stave Off Competition from Aggressive US Players
    European telecom carriers' initiatives to discontinue integrated services digital network (ISDN) services are driving carrier and customer migration to Internet protocol (IP) connectivity services. The move is also fuelling adoption of next-generation business communica…
    5/17/2017
  • IMTC Publishes Automating Quality of Experience and Diagnostics for Cloud-Hosted Real-Time Media Services Use Case
    The International Multimedia Telecommunications Consortium (IMTC) announces the release of its Automating Quality of Experience and Diagnostics for Cloud-Hosted Real-Time Media Services Use Case specification. The IMTC has created a framework of specifi…
    5/16/2017
  • Top Silicon Valley Sales Executive Joins Alight To Grow Mining Vertical
    SaaS-based technology company, Alight, Inc., today announced that Liam Maher has joined as Director of Alight Mining Solutions Sales. With over 20 years of experience, including most recently at SAP, Maher will work with tier 1 accounts across the global mining industry…
    5/16/2017
  • Vivonet Deploys Genesys Cloud Solution for Customer Engagement
    Vivonet, the industry leader in cloud-based hospitality solutions, has deployed PureCloud by Genesys™, a cloud-based customer engagement and employee collaboration offering from Genesys®, the global leader in omnichannel customer experience and contact center solutions.…
    5/16/2017
  • Leading Exhibitors to Showcase New Products and Services at ICMI Contact Center Expo & Conference 2017
    The International Customer Management Institute (ICMI) today showcases more than 30 announcements coming from leading exhibitors at ICMI Contact Center Expo & Conference 2017. As the most trusted Contact Center event in the industry, ICMI Expo will provide its atten…
    5/15/2017
  • Fuze Redefines 'the Headquarters' with its New Boston Hub
    Fuze, the leading cloud-based communications solution provider for the modern global enterprise, today announced its move to a new Boston-based headquarters effective May 15, 2017. The new Boston hub, which includes collaboration spaces and flexible individu…
    5/15/2017
  • Juniper Research Highlights GENBAND's Leadership in Mobile Voice Processing and Messaging Platforms
    GENBAND™, a leading provider of real-time communications solutions, today announced that it is featured as an Established Leader in two recent reports from Juniper Research, Mobile Messaging Market Trends and Competitive Landscape 2017-2021 and Mobile Voice Market Trend…
    5/15/2017
  • IPVideoTalk from Grandstream Receives 2017 WebRTC Product of the Year Award
    Grandstream Networks, Inc. announced today that TMC, a global, integrated media company helping clients build communities in print, in person and online, has named IPVideoTalk as a 2017 WebRTC Product of the Year Award winner. IPVideoTalk is a cloud-…
    5/11/2017
  • magicJack Reports First Quarter 2017 Financial Results
    Total net revenues of $23.2 million, access rights renewal revenues were $13.5 millionGAAP operating loss of $34.5 million, adjusted EBITDA of $4.2 millionGAAP diluted EPS of ($1.44), non-GAAP diluted EPS of $0.21Cash and cash equivalents of $48.3 and no debt as of Marc…
    5/10/2017
  • West Corporation Reports First Quarter 2017 Results
    West Announces Agreement to be Acquired by Certain Funds Affiliated with Apollo Global Management West Cancels First Quarter Conference Call in Light of Transaction Announcement OMAHA, Neb., May 09, 2017 (GLOBE NEWSWIRE) -- West Corporation (Nasdaq:WSTC), a global pro…
    5/9/2017
  • NEC Canada and Enghouse Interactive Expand Relationship with Rollout of UNIVERGE® BLUE Business Cloud Services Contact Center
    Cloud contact center, based on Enghouse Interactive CCSP, is a critical addition to the Unified Communication suite for NEC Canada Enghouse Interactive today announced the expansion of its relationship with NEC Canada, marked by the immediate availability of UNIVERGE…
    5/9/2017
  • RevConnect 2017 Conference
    RevConnect 2017 Conference, the world's leading enterprise revenue management conference, is prevailing its third annual event this Thursday, May 11th with a welcome reception the night before; both are held at the world-class JW Marriott Union Square in San Francisco. …
    5/9/2017
  • Vonage Announces Strong First Quarter 2017 Results, Highlighted by 51% GAAP Growth in Vonage Business Revenues and Consolidated Adjusted OIBDA of $37 Million
    Vonage Holdings Corp. (NYSE: VG), a leading provider of cloud communications for business, today announced results for the first quarter ended March 31, 2017. Consolidated Results We are off to a solid start in 2017. Consolidated revenues were $243 million, a 7% y…
    5/9/2017
  • HCE Telecom expands services offerings by acquiring NET6 Communications
    HAMILTON, ON, April 11, 2017 /CNW/ - HCE Telecom, a local leader in ultra-high speed fibre services throughout the Greater Toronto-Hamilton Area (GTHA), has announced today that it has purchased NET6 Communications, an innovator in IP voice, hosted contact centre and da…
    4/11/2017
  • Windstream Wholesale powers up reseller-specific SD-WAN solution, expands reseller program
    LAS VEGAS, April 11, 2017 (GLOBE NEWSWIRE) -- Windstream (NASDAQ:WIN), a leading provider of advanced network communications, today announced at Channel Partners Conference & Expo 2017 in Las Vegas both the launch of its all-new Software Defined Wide Area Network (S…
    4/11/2017
  • i-Comm Connect Launches North American Partner Program for Communication Service Providers and Telecom Consultants
    i-Comm Connect, a leading WebRTC Developer and Software as a Service Provider, today announced the launch of their North American Partner Program at this year's Channel Partners Conference and Expo. The program is built around the Company's flagship product, TACTAL, …
    4/11/2017
  • Accelerated Cloud Unified Communications and Collaboration Deployment Bring New Capabilities and Customer Expectations
    Growing demand for custom solutions that seamlessly integrate with third-party business software is catalysing service-based business models in the unified communications and collaboration (UCC) market. Innovation in cloud communications is breaking the IP telephony and…
    4/11/2017
  • Post-Acquisition, NetFortris and Fonality Launch Joint Channel Program
    NetFortris, Inc., a leader in secure cloud-based communication solutions, today announces its combined channel partner program with Fonality, Inc., an innovator in software defined unified communications as a service (UCaaS) solutions. The program will be pr…
    4/10/2017
  • Evolve IP Announces Availability of the Global Evolved Office (GEO)
    Evolve IP, The Cloud Services Company™, today announced the release of the Global Evolved Office (GEO), its international Unified Communications as a Service (UCaaS) product suite. GEO provides the same feature rich calling experience as Evolve IP's cloud communications…
    4/10/2017
  • AVANT Unveils Major Enhancements to Channel Sales Enablement Program
    AVANT, the leader in channel sales enablement for next-generation IT solutions, today announced major enhancements to their Channel Sales Enablement Program, delivered to partners as a service, and the release of BattleApp v.2.1, with expanded face-to-face s…
    4/10/2017
  • NTT Communications Reveals Strength of Managed Services at Channel Partners Conference & Expo
    Today at the Channel Partners Conference & Expo, April 10-13, Mandalay Bay, Las Vegas, NTT Communications Corporation (NTT Com), the information and communications technology (ICT) solutions business within the NTT Group (TYO:9432), announced that its…
    4/10/2017
  • VeloCloud SD-WAN Receives 2017 Unified Communications Product of the Year Award for Second Year in Succession
    VeloCloud™ Networks, Inc., the Cloud-Delivered SD-WAN company, today announced that TMC, a global, integrated media company helping clients build communities in print, in person and online, has named VeloCloud Cloud-Delivered SD-WAN as a 2017 Unified C…
    4/6/2017
  • GENBAND Sponsors Women in the Channel Networking Event at Channel Partners Conference and Expo, Continuing its Support for Women in Technology
    GENBAND™, a leading provider of real-time communications solutions, today announced that it is a Silver-Level sponsor at the 13th Women in the Channel  (WiC) Networking Event during the Channel Partners Conference & Expo. WiCConnect will be held from 5-8 p.m. on Apr…
    4/6/2017
  • Machine Learning as a Service Market Worth US$19.86 Billion by 2025 | TMR
    With a large pool of participants, the global machine learning as a service (MLaaS) market is highly competitive in nature, states a research report by Transparency Market Research (TMR). The market, predominantly led by Amazon, IBM Corp., and Microsoft, experiences …
    4/5/2017
  • Unified Communications (UC) Applications and Services Market in India - H1 CY 2016 Update - Research and Markets
    Research and Markets has announced the addition of the Unified Communications (UC) Applications and Services Market in India - H1 CY 2016 Update report to their offering. This research study analyzes the state of the UC market during the first half of C…
    4/4/2017
  • Trucom, an Arizona CLEC, and AT&T sign National Strategic Partnership Contract
    TPT Global Tech (OTC-PINK: TPTW) announces its wholly owned subsidiary Trucom, a Phoenix Arizona CLEC, has entered into a strategic partnership agreement with AT&T USA to utilize AT&T's fixed, mobile, wireless and fiber nationwide backbone to expand Trucom's pro…
    4/4/2017
  • GENBAND Looks Back at 2016
    Communications are evolving the way we do business. Even today, as we've already adopted so many leading edge solutions, new communications offerings continue to influence change and create new demands from service providers.
    12/26/2016
  • Kandy Lands Real Time Communications Honors
    GENBAND's popular Kandy system takes Best Cloud Provider (Vendor) award from Telecom Review at annual event.
    12/19/2016
  • Contextual Communications Add Value in the Omnichannel Communications World
    An increasing number of communication technologies and devices need to interoperate and collaborate in the business and customer-facing technology realms. Contextual communications add value and enhance productivity for RTC and UC solutions.
    12/19/2016
  • Kandy Talks RTC, Predictions for 2017
    Kandy, GENBAND's platform as a service offering, has been weaving rich communications services into business and consumer applications via mobile and the Internet since its inception. So what's next?
    12/13/2016
  • UCC Drives Demand for Real-Time Communications
    The demand for real-time communications in the enterprise is very real, especially with a growing access to UCC platforms. Decisions surrounding platforms will depend upon integration and intuitive use.
    12/6/2016
  • Inside Real Time Communications' Charitable Side
    GENBAND shows us how real time communications is about more than people talking by taking on a new charitable giving project.
    12/2/2016
  • GENBAND and TelcoBridges Alliance Improves Global Operation Deployments
    A strategic marketing alliance between GENBAND and TelcoBridges will provide the scalability needed to deliver operational customer deployments and real time communications.
    11/22/2016
  • Making Business Process Outsourcing Work: Firms that Right Shore Get it Right
    In the real time communications space, telecom expense management company Avotus looked to outsource some of its business processes, hiring a Business Process Outsourcing (BPO) firm. We caught up with Avotus CEO James Martino recently to understand their experiences.
    11/15/2016
  • GENBAND Makes Adding RTC to Skype for Business Easy, Affordable
    GENBAND offers a cost-effective way to add video and voice to the free IM and presence capabilities of Skype for Business via its GENBAND real time communications client for Skype for Business.
    11/15/2016
  • Ingenuity, Speed and Collaboration are Driving the Imagination Economy
    The imagination economy is being fueled by real time communications such as brand currency, social networking and the innovation electricity derived from constant global connectivity and communications.
    11/14/2016
  • It's All About the Experience: GENBAND Intros GENView Analytics for Service Providers
    There's probably nothing more important on the to-do list of service providers today than enhancing network efficiency and improving the customer experience. That's because with these elements, success is possible.
    11/9/2016
  • Get Your Hack On! Kandy Teams with Collaborizm and myDevices for Event
    Hackathons have seen a recent surge in popularity. Maybe it's because they are cool and fun - or maybe it's because what comes out of them has the potential to change our future. Kandy, the communications platform as a service (PaaS) created by GENBAND, has been one of …
    11/3/2016
  • At The Intersection of IoT and RTC: How Do We Secure The Digital Conversations Between People and Things?
    Earlier this month, the Mirai and Bashlight botnet attacks flooded Dyn, one of the largest domain name service providers in the world, causing Internet outages affecting Twitter, Box, GitHub and more. The attacks happened so fast it was initially hard to keep up with th…
    11/1/2016
  • How Real Time Communications is Benefiting the Banking World
    The customer experience is becoming more complicated. It's not enough to have what customers need, when they need it. Today, you must be able to create the personalized experience that evolves along with the customer. At the same time, you have to do so efficiently and …
    10/26/2016
  • GENBAND, IBM Integrate UC&C Solutions
    Such solutions provide employees and partners with the tools they need to get their jobs done without relying on insecure applications they access individually over the Internet, as GENBAND explains in a video on its website.
    10/25/2016
  • Want to Add Communications to an App? Check Out This Webinar!
    When it comes to simple ways to improve value in an app, one of the best of these is to add a chat function. It can be comfortably added to just about anything that could be a conversation starter-from a restaurant payment app to a weather forecast app-and people enjoy …
    10/19/2016
  • GENBAND's Nuvia Cloud Platform Chosen by CCNA
    The communication needs of small and midsize businesses (SMBs) are the same as any large enterprise except on a smaller scale. And as the world we live in continues to get more connected, even the smallest of businesses will need a platform that allows them to communica…
    10/18/2016
  • RTC and Telemedicine Help Healthcare Providers Deal with Overwhelming Workloads
    Healthcare providers are scrambling to gain their footing in this competitive and bleak environment, and fortunately, technology is becoming a major asset and helping them meet demands on all fronts. While technology certainly can't replace the time and effort of a skil…
    10/12/2016
  • Fuse to Resell, Install GENBAND Communications Services, Apps
    Fuse 2 Communications offers U.K. businesses voice software and services such as unified communications and contact centers. It works for the needs of its clients, whether those needs are internal or customer-facing.
    10/11/2016
  • Intelecom Leverages GENBAND WebRTC Gateway for Real-Time Communications
    Intelecom is leveraging the WebRTC Gateway from GENBAND to bring real-time communications to its cloud-based contact center solutions.
    10/4/2016
  • Two Years of Kandy Arrives at GENBAND
    It's been a sweet two years for GENBAND, whose Kandy offering has delivered a lot of impact to the market by offering a communications platform that allows for a variety of functions to be routed through it. Such sufficient functions, in fact, that GENBAND even has an R…
    10/3/2016
  • VoLTE and Virtualization: What Mobile Operators Need to Know
    The ongoing challenge for mobile operators is how to leverage this mobile-first mentality when OTT services, like WhatsApp, Skype and others are beating operators at their own game and out-innovating them during this all-IP transition and the migration to LTE networks w…
    9/26/2016
  • CoolDoctors Uses GENBAND Kandy as Voice, Video, Texting Conduit
    A staple of reporting in the communications market, GENBAND has made a name for itself with the Kandy cloud-based service that allows clients to join voice, video, and texting into their mobile and web applications. The latest integration of Kandy will come at the hands…
    9/26/2016
  • How to Eliminate the On-Site Customer Care Call
    What do we, as consumers, mean when we request something in real-time? Do we truly want something immediately, or are we willing to wait? Given that many of us live in an economy where our Internet is powered by Fiber, our food is ready when we pull up to the window and…
    9/20/2016
  • Learn How to Effectively Compete in a Market Dominated by Skype
    Skype - it's one of those words that took on its own personality, especially when it became a verb. Like Google, it became part of the online experience and changed the way so many of us stayed connected. When Microsoft decided it wanted to be a bigger player in the uni…
    9/12/2016
  • Three New Programming Languages Offer Promise
    Programming languages - they can do amazing things, yet most of us would cringe at the thought of trying to understand them. In support of real-time communications, however, the possibilities are virtually endless. But not all languages are created the same or meant to …
    9/7/2016
  • Sweet! Kandy Awarded Product of the Year 2016
    GENBAND's communications Platform-as-a-service offering, Kandy, has been the market to new heights since its introduction a few years back. Both the company and this innovative offering continue to receive industry recognition as a result.
    9/1/2016
  • GENBAND, Exact Ventures Address V-Squared Mobile Carrier Challenge
    But there are many things mobile service providers should consider for best results in virtualizing their networks and introducing VoLTE. That includes employing the best processes and selecting the ideal solutions to ensure end-to-end IP connectivity and roaming, guard…
    8/29/2016
  • GENBAND Promotes Steven Bruny to COO of Network Transformation
    GENBAND, a developer of communications software for enterprises, is perhaps best known for its development of Kandy, a cloud-based service that allows clients to add voice, video and other communications features into their own applications. The other side of GENBAND's …
    8/23/2016
  • WebRTC and OTT Innovator GENBAND Looks Ahead
    WebRTC has been steadily evolving and has become a key component of most unified communication and collaboration offerings. But while many industry players were skeptical about RTC and its place in the broader communications realm, some have championed its use since the…
    8/17/2016
  • Why Context Is King
    In a world where everybody and everything can be connected, when machines and humans can interact in an exponential variety of ways, the opportunity to understand behavior better and serve up more useful and entertaining experiences is becoming the real, real time commu…
    8/15/2016
  • GENBAND Adds Sponsorship to Women in the Channel Event
    The issue of women in science, technology, engineering and mathematics (STEM) careers is one that's been a hot-button for some time now. Several new initiatives have come out to help drive this forward, and recently, GENBAND got involved in such a development itself by …
    8/8/2016
  • GENBAND Offers Mobile Carriers Guidance on Virtualization, VoLTE
    In addition to the ever-growing demand for bandwidth and spectrum to support rich media traffic like video, mobile network operators are challenged with implementing VoLTE, which is a whole new thing considering it involves voice running over IP connections. As if that'…
    8/8/2016
  • Enghouse, GENBAND Align for Omnichannel Contact Center Solution
    The Enghouse Interactive Contact Center: Enterprise version 9 is now integrated and interoperable with version 11.2 of GENBAND's Application Server. The combined solution can be deployed in cloud, hybrid cloud or premises-based environments.
    8/4/2016
  • It's Kandy for CANTO Going Into CODE 2.0 Hackathon
    Most people might not think of advancements in telecommunications when thinking of the Caribbean. The natural beauty of the region is generally what comes to mind first. The Caribbean Association of National Telecom Organizations (CANTO), however, is out to put more dev…
    8/1/2016
  • How Videoconferencing Technology is Helping Save Lives
    No one wants to take a ride in an ambulance. That's a fact. If you're in an ambulance, that most likely means that you are having a health issue, which could be caused by a variety of things. It's not fun to think about, but it happens to a lot of people. I'll tell you …
    8/1/2016
  • SIP Trunking Challenges Don't Have to Derail Real-Time Communications
    What are the typical challenges that you encounter when trying to leverage real-time communications in your environment? For some, it's gaining a clear understanding of needs from the user base. Not all users are completely transparent in what they need or when they nee…
    7/27/2016
  • Kandy Unwraps Video Communications
    Last week, Caesars Palace in Las Vegas played host to the All About the API event. The inaugural event produced enthusiastic, educational sessions discussing the bleeding edge in one of tech's most popular arenas today: APIs. APIs are nothing new, but today are garnerin…
    7/26/2016
  • Presetec to Use Kandy Visual Attendant for Web-based Support Calls
    Presetec, a distributor of network services to communications service providers in Chile, announced this week that it will begin using the Kandy Visual Attendant on its website.
    7/25/2016
  • A Whole New World: APIs Are Here to Stay
    The world of APIs has opened up. Just about everything today can be tied to an IP address and work with digital communications to make life easier, better - and sometimes more fun.
    7/19/2016
  • Research Expects UC Market Growth to $96 Billion by 2023
    The most recent report from Global Market Insights shows that the unified communications (UC) market is expected to continue growing through the first few years of the coming decade.
    7/18/2016
  • Keep with the Times: Bringing the Workplace into the Digital Era
    Remember the last time you went to the office, spread the day's newspapers across your desk before pecking away on your IBM Selectric for a bit before heading off to a relaxing oyster and martini lunch? I sure don't! It's because today, the way we conduct our jobs is co…
    7/11/2016
  • GENBAND Having a Sweet Year So Far
    It's been a sweet year so far for the folks at GENBAND, a company that specializes in real-time communications software solutions. The company has been focused on education, producing several events designed to inform customers, partners and prospects about their initia…
    7/6/2016
  • CEO Explains Why Kandy is Better Than Twilio
    If you want SMS messaging, Twilio cloud is probably an obvious choice, Pluschkell says. But if you're a company like AT&T, IBM, SAP, or Verizon, Kandy is an ideal choice because it allows you to get the real-time communications capabilities you need, white label them, a…
    6/30/2016
  • GENBAND Recognized Globally for Real-Time Communications
    Organizations have to be able to easily integrate or embed voice, video, chat, screen-sharing and collaboration capabilities into their existing business, Web and mobile applications. Without these features as part of their overall communications solutions, it becomes t…
    6/21/2016
  • CenturyLink Adds GENBAND to Government Contract Services
    The extension of CenturyLink's contract here has the potential to replace the function that Nortel communications equipment provided in its equipment that has been in use within the government for some time. CenturyLink noted that the Nortel equipment is reaching the en…
    6/13/2016
  • GENBAND Brings Ottawa a New Cloud Center of Excellence
    Reports suggest that the Kandy Cloud CoE will comprise 70,000 square feet, and serve as a complement to existing GENBAND facilities already in Ottawa. It will come with a complete lab with all the latest, state-of-the-art materials, and will host not only the leaders of…
    6/8/2016
  • RTC Shaping Our Future: GENBAND CEO & Kandy Head to Canadian Telecom Summit
    GENBAND CEO David Walsh to lay out The Exchange of Everything vision at Canadian Telecom Summit.
    5/31/2016
  • GENBAND Helps XO Communications Improve Contact Center Capabilities
    XO Communications selects GENBAND Nuvia for its recently announced cloud-based XO contact center service.
    5/24/2016
  • VoIP Service Demand Driving Demand for Media Gateway Systems
    The demand for VoIP services is getting so great that there's a big new demand for media gateway systems worldwide as well.
    5/19/2016
  • i3 is Merging with OVCC: Visual Communications Opportunities Extended to the Enterprise
    As a founding member of i3 Forum, which is now merging with the Open Visual Communications Consortium (OVCC), it will be possible for international carriers to successfully interconnect over IP for a number of different services including video, voice, OTT, VoLTE, RCS a…
    5/10/2016
  • Perspectives16: Avotus Reminds Businesses about Importance of Usage Reporting
    Organizations today are faced with a potentially serious problem when they are deploying UC solutions that are intended to help - not harm them.
    5/3/2016
  • GENBAND'S Kandy Gives TeleMedCo New Array of Functions
    Better communications tend to improve any system, and GENBAND's Kandy is out to provide that improvement in communications. TeleMedCo offered some demonstrations of just how well it's delivering on this promise at GENBAND's Perspectives16 conference. With the demonstrat…
    5/3/2016
  • GENBAND President & CEO David Walsh Introduces Exchange of Everything
    While an expansion of the current description of the connected world, whose buzz phrases are Internet of Things (IoT) or Internet of Everything (IoE), it is a characterization that should resonate and hopefully can gain traction.
    5/3/2016
  • Yealink IP Phone Portfolio Newest Addition to GENBAND Endpoint Armory
    From its Platform as a Service, Kandy, and WebRTC gateway, to providing unified communications and network transformation, GENBAND is an industry leader in offering real time communications and beyond. Not just because the proper infrastructure needs to be in place, but…
    4/26/2016
  • GENBAND's Bita Milanian Dishes on Perspectives16
    Getting together with others in the industry to foster innovation and network is as important as ever today. Especially in the tech space, where innovation comes from partnerships and collaboration - the need to talk about new ideas and learn from others in the industry…
    4/18/2016
  • Interest in IoT Grows
    The Internet of Things, or IoT, has been a hot topic ever since it made its way onto the scene. The ability to communicate with and control objects and devices has already been working to transform medical, retail and manufacturing sectors across the globe.
    4/14/2016
  • Is a Custom App in Your Future?
    The pace of digital transformation is accelerating, and in this world of fast-paced change slow and steady does not win the race. For this reason, it seems logical at first to grab an off-the-shelf app. However, trying to customize it after the fact can take longer and …
    4/14/2016
  • NetNumber Sponsoring Perspectives16, Will Show TITAN
    Boston-based NetNumber offers signaling control solutions that make it possible for carriers to quickly implement new services across multiple generations of networks - not only simplifying the core network, but also reducing operating costs.
    4/13/2016
  • Smart Homes, Security & Real-Time Communications
    New technologies take on a special focus when they have the potential to help us achieve what was once impossible. Tools to monitor our heart rates, alert us when we have new incoming communications and allow us to meet with people face to face via video conferences are…
    4/13/2016
  • Apple Finally Crosses the WebRTC Bridge
    Before the community pops open champagne, WebRTC features for WebKit are not in production yet, but just available for developers. How soon Apple moves a WebRTC-integrated version of Safari out for general release is an open question and dependent upon when the company …
    4/13/2016
  • GENBAND to Demo NFV Media Processing for Real Time Communications
    Like many companies in the communications space, GENBAND has a vested interest in supporting network functions virtualization (NFV) deployments. After all, the way NFV improves telecom efficiency, it's well on its way to permeating every network on the planet. Case in p…
    4/13/2016
  • Overcoming Resistance to Real-Time Communications and Marketing Efforts
    There are some who have yet to see the value of gaining attention and market share using real-time communications. They may be focusing on marketing efforts that are outdated or simply becoming harder and harder to use successfully.
    4/13/2016
  • Is it Time to Bank on Real-Time Communications?
    Real-time communications is transforming industries today for its ability to relay information as it happens. From better, more personalized interactions, to faster services, the power of information in real-time has become undeniable.
    4/13/2016
  • GENBAND Advantage Partner Program Gets Five-Star Rating
    Real-time communications solutions provider GENBAND now has yet another recognition to put on its wall of achievements thanks to a recent 5-star rating for its Advantage Partner Program.
    4/13/2016
  • WebRTC Market Expected to Reach 4.45 Billion by 2020
    The latest report from market research company Markets and Markets examines the real-time communications industry and shows that could experience a compound annual growth rate (CAGR) of more than 50 percent through the end of this decade.
    4/12/2016
  • HR VP Discusses GENBAND's Culture of Connectedness
    So how does a fast-moving company like GENBAND that's all about helping businesses, communications services providers, and over-the-top players deliver real-time communications do that from an internal standpoint? We spoke with GENBAND Vice President of Human Resources …
    4/11/2016
  • Real Time Communications Week in Review: Business Continues to Transform
    This week in real time communications related news, we took a look at UC, unified messaging, and the reasons WebRTC is becoming necessary.
    4/9/2016
  • New Report Examines OTT Messaging Plays
    The telcos took a big hit when over-the-top players like Facebook, Google, and a variety of other companies (some of which these OTT giants now own), got into messaging services. More recent moves by Amazon, Facebook, and Google indicate that will be just the tip of the…
    4/8/2016
  • 'Unified' Messaging is Still a Long Way Off
    If you want a half dozen simultaneous headaches, think about the concept of unified messaging across platforms. If everyone is in the same over-the-top (OTT) island, all is good and happy, but the minute you start talking about cross-platform and cross-carrier, it all f…
    4/8/2016
  • Real-Time Communications Are Most Effective in Context of the Right Workflow
    If you're of a certain age, you'll remember the days when it was acceptable to make an important business call, leave a message on voicemail or with an assistant and wait a day or so for a call back. Perhaps it was an official communication, in which case it went throug…
    4/8/2016
  • WebRTC - It's Now Mission Critical
    For anything involving customer contact, audio and/or video, WebRTC's time has come. The only question is the best way to apply it to your business needs and applications without getting bogged down into a discussion down other, more expensive and proprietary roads. And…
    4/7/2016
  • WebRTC a Technology to Watch, According to New Study
    A new report paints a positive picture for WebRTC, but the technology is not without its challenges as companies like Google, Facebook and Twilio seek to make it the industry standard for real-time communications.
    4/6/2016
  • Real Time Communications Complements and Furthers the BYOD Trend
    Bring-your-own-device (BYOD) is a business trend sweeping across organizations the world over. Enabling and evolving BYOD is the concurrent trend toward easy real-time communications.
    4/6/2016
  • Verizon Says the IoT Has Already Gone Mainstream
    While many companies are still looking ahead to the IoT future, a new report from Verizon suggest the Internet of Things is in fact already here and thriving. With an addressable market that includes over 50 million cars that aren't yet connected, over 300 million utili…
    4/5/2016
  • Communication in Customer Service
    Real-time metrics (e.g., calls in queue, average response time, etc.) are valuable assets for organizations to consult when determining best operation practices. The data provides agents with the information necessary to communicate closely with their managers to meet a…
    4/4/2016
  • Office Spaces Gain Flexibility Along with UC
    Ultimately, the shift away from a more structured work environment to one where workers can choose how to be most productive will have a positive effect on their happiness, according to Jenn Lim, the chief executive and co-founder of Delivering Happiness.
    4/4/2016
  • Real Time Communications Week in Review: GENBAND, Kandy & More
    This week in real time communications related news, we took a closer look at the UC and cloud markets, where they are headed and what it means for communications. We also took a closer look at some of GENBAND's offerings.
    4/2/2016
  • Unwrap a Treat with Kandy Wrappers
    It's pretty easy to liken GENBAND's Kandy with the actual treat that you eat because it does so many sweet things for communications capabilities.
    4/1/2016
  • UC Changing Amidst Mobile, Cloud Advancements
    50 percent of employees will be required to use their personal smart device on the job by 2017, as predicted by Gartner. And with more business processes being mobile-enabled, as opposed to being overseen by people, this helps to accelerate productivity and save on cost…
    4/1/2016
  • Onslow Memorial Hospital Adopts PatientSafe Mobility Software
    Onslow Memorial Hospital, an acute care facility located in Jacksonville, N.C., recently faced the situation where its collection of outdated on-site communications was beginning to catch up with the speed and quality of care it could deliver to patients. It reached out…
    3/31/2016
  • GENBAND Solution Enables Service Providers to Expand Reach
    The age of real-time communications actually arrived a few generations ago when individuals gained the ability to make a direct call over a landline. These individuals no longer needed to wait for postal deliveries or seeing someone in person in order to share informati…
    3/31/2016
  • Does WebRTC Need Fixing? Well...
    As an evolving and not fixed standard, a lot of people are trying to make/expect/ask/demand WebRTC do things above and beyond its baseline capabilities. The developer buzz is that WebRTC can't do certain things or needs to be fixed to do certain things. I fall into the …
    3/30/2016
  • 5G: What You Should Know About This New Communications Titan
    A Dilbert strip once featured Wally out to sabotage a new vice president as part of a surprisingly cogent plot from the Pointy-Haired Boss. Wally fed said VP false information, culminating in the revelation that 4G was called 4G because it's G-G-G-Good. This is, natural…
    3/30/2016
  • Snapchat Adds Voice and Video Calling in 'Chat 2.0' Update
    For starters, Snapchat users can now place audio and video calls. In addition, over 200 stickers have been added to the app's existing repertoire, allowing users to send stickers of aliens, ghosts, animals and more to their contacts via chat. These new features are roll…
    3/30/2016
  • To Build a Better Landing Page, You Need WebRTC
    The challenges for the average marketer are many - attracting the right individuals; ensuring the campaign hits the target the first time; demonstrating value when the customer journey is very long. The list could go on and on, yet that doesn't mean all hope is lost for…
    3/30/2016
  • WebRTC: An Important Key to Operator Relevance
    The rise of the app in communication and collaboration is continuing, giving WebRTC momentum as operators roll out offerings to compete with over-the-top (OTT) threats.
    3/29/2016
  • First Responder Real-Time Video Access Made Available by Eagle Eye Networks
    When first responders, such as police officers, arrive at a location, there is nothing more valuable than information. This allows them to assess the situation and take the appropriate action without endangering themselves and the people they have sworn to protect. The …
    3/28/2016
  • Real Time Communications Week in Review: GENBAND, HireRush, March Madness
    It's been quite a week for real time communications, and though the Easter holiday means it's a bit shorter week than normal for a lot of people, there was still plenty of news to go around. So before packing up for your church service, ham dinner, or long weekend, take…
    3/26/2016
  • Real Time Communications & Skype for Business
    The business communications landscape has been transforming as new solutions and digital networks continue to transform at break neck speeds. In the past, businesses had to pay for different conferencing solutions and their legacy PBX phone systems weren't able to do an…
    3/24/2016
  • Business UC Necessary: Why Are Some Managers Still Hesitant?
    Unified Communications is more than a hot trend. In the businesses space, it's a necessity for survival. UC makes it possible for employees to collaborate and work without borders. However, even with all of these benefits clear, there are still managers who are hesitant…
    3/24/2016
  • WebRTC Market a 'Blue Ocean' Full of Opportunity
    WebRTC will make these gains thanks to sheer versatility. With users able to use WebRTC as a means to attract new customers and keep the old-it can be used to provide at least one part of an omnichannel experience, and arguably, others as well-WebRTC can have significan…
    3/24/2016
  • Providing Unified Communications to Remote Workers is a Challenge
    It's logical to assume that, with remote workers and unified communications (UC) gaining prominence in the enterprise, many of the problems of the former could be mitigated by the latter. However, the results of a recent survey from Dell suggests that businesses are str…
    3/24/2016
  • Kandy Receives WebRTC Product of the Year Award for Visual Attendant
    Kandy.io is an award-winning communications platform as a service (cPaaS) from GENBAND. It celebrated its one year milestone back in September and managed to achieve impressive success in only a year. It combines the simplicity of Web and mobile applications with enterp…
    3/24/2016
  • HireRush Lets Web Browsers Do the Calling for Local Service Providers
    HireRush is offering an exciting new idea to help contractors get noticed and get work, as well as a way to make finding contractors easier for those looking for such services. That indeed seems to be a win-win situation for contractors and clients alike, and as it expa…
    3/23/2016
  • Talk Fusion's Video Chat Wins WebRTC Product of the Year Award
    All-in-one communications solutions that provide data, audio and video transmission are key in addressing the collaborative environment of today's workforce. While there are many solutions in the market place, in most instances compatibility issues become a problem as u…
    3/22/2016
  • Healthcare is About to Go Mobile While Hanging Out in the Cloud
    Have you noticed that healthcare is changing? What was once an industry focused on waiting to see a doctor to treat symptoms is now morphing into one where the individual has more control over his or her wellness in the long-term. Still, whether an individual is focused…
    3/22/2016
  • New-School UC and Appification Will Define the Future Enterprise
    If one wants to glimpse the future of enterprise communications, look no further than how we use personal devices. As we continue into 2016, the appification of the enterprise will continue apace, as cloud-based unified communications and collaboration (UCC) takes hold.
    3/21/2016
  • Commonality Between March Madness Office Pool and Unsanctioned Real Time Communications
    A majority of organizations use two or more real-time messaging applications, according to a recent survey by BetterCloud. Some use 5 or more -- what's wrong with this picture?
    3/19/2016
  • Real Time Communications Week in Review: GENBAND, Telecom Italia Sparkle, Digital Trends
    That was the week that was in real time communications, and it was a pretty big week. We looked at today and tomorrow's developments, and it was clear this market had a lot going for it. Our global online community had its work cut out for it, bringing back all the best…
    3/19/2016
  • GENBAND, Polycom Make for a Powerful Combination for Federal Users
    While many regard the United States government as a bastion of intrusion, waste and ineptitude, there are large portions of it that run quite well and produce value for all concerned. Improvement is possible at every level, and leading the charge for improvement is the …
    3/18/2016
  • It's 2016, and We Still Lack Preference for Virtual Meetings. Here's Why.
    With the mobile workforce revolutionizing businesses, both small and large, it's becoming more conventional to meet our clients and business partners for a quick chat over the wire. While it's pretty cool to think back to where we were just ten years ago, we're still no…
    3/18/2016
  • Real-Time Messaging: To Be or Not to Be Productive
    Consensus rings in. With lack of training and discipline when using tools that connect people in real-time, there will obviously be distraction and loss in productivity. Let's not label this as a technology fault. This is a factor that organizations need to take into co…
    3/18/2016
  • Global Enterprise Mobility Market to Top $510 Billion by 2022
    The mobile market has been on a steady upward climb for years now and there's little reason to think it will stop any time soon. Practically every facet of the mobile space is set for growth as mobile devices continue to permeate our home and work lives. Even the prepai…
    3/18/2016
  • Stop Eating and Pay Attention During Video Conferences
    While the mobile workforce concept has given quite a bit to both employee and employer-ask a mobile worker about the last time he wore a tie, for example-there are also some important points to note about video conferencing etiquette. Many of these points are fairly sim…
    3/17/2016
  • Most Organizations Will Need to Make Major Changes to Manage Tomorrow's Networking Requirements
    It's a familiar scenario. You download an app on your smartphone because it promises to make life easier for you. You open the app, attempt to engage with it and find that it doesn't meet your expectations, so you never use it again. According to a study by Digital Tren…
    3/17/2016
  • Telecom Italia Sparkle Gets Communications Sweet Tooth with GENBAND's Kandy
    GENBAND's Kandy solution has already delivered a lot of value for users, and now, one more has been added to the roster. Telecom Italia Sparkle-a portion of Telecom Italia (TI) Group that handles international services-recently brought Kandy on board to give new life to…
    3/14/2016
  • WebRTC-based Identify Authentication May Be Easier than Remembering Your Second Grade Teacher's Name
    Think about the last time you stood in line for something official: at a bank, to open an account or to get something notarized. At the DMV to renew your driver's license. Perhaps you waited while sitting, at the doctor's office, for example, or to get your taxes done. …
    3/14/2016
  • GENBAND Wins Stevie Award for Customer Service
    Real-time communications solutions provider GENBAND has announced that it won a Gold Stevie Award in the Customer Service Department of the Year - Telecommunications category.
    3/14/2016
  • Real Time Communications Week in Review: GENBAND, Braidio, NetFortris
    That was the week that was in real time communications, and this week was heavily about applications. For those companies looking to expand on current platforms, there were plenty of cases this week where real time communications showed impressive new value. Our global …
    3/12/2016
  • Simplification, Savings at the Core of Marcatel Choosing GENBAND, NetNumber
    To complement TITAN, NetNumber offers a service bureau through which service providers can access such industry information as number port data, calling name data, toll-free assignment data, and the like. The back-end process for service providers to access such informa…
    3/10/2016
  • NetFortris Updates Cloud-based UC Software
    Updates to the NetFortris cloud-based communications product allow it to take full advantage of Web-based real time communications (WebRTC) and separate container clients, as the company has called the various segments of its product, to handle voice, video, instant mes…
    3/10/2016
  • GENBAND Partners with Zift Solutions to Combine Marketing, Real-Time Communications
    Real-time communications provider GENBAND has announced it has partnered with Zift Solutions, to offer the Zift Platform, a channel marketing and management platform to GENBAND's customers.
    3/9/2016
  • NCA Chooses GENBAND's Nuvia Platform to Support UCFlex
    With the help of the Nuvia platform, UCFlex provides NCA customers with a full suite of unified business communications and collaboration tools. This includes HD voice, video, multimedia messaging, mobility, conferencing, web collaboration, desktop UC clients and fixed-…
    3/9/2016
  • GENBAND's Cloud Offerings a Hit with XO Communications
    When XO Communications found itself interested in getting more cloud-based contact center services into user hands, it's not surprising that it found itself looking at GENBAND's line of products. Several parts of GENBAND's lineup, at last report, are slated to become pa…
    3/8/2016
  • Braidio Picks GENBAND Kandy to Bring Real-Time Communications to HR Platform
    Braidio is working with GENBAND to integrate its learning and talent development platform with the Kandy Platform as a Service. That will bring communications and collaboration into the Braidio cloud-based solution.
    3/8/2016
  • GENBAND, Polycom Complete Interoperability Testing for Department of Defense
    While communications systems are critical to most any operation around, when it comes to military communications, it's often a matter of life and death. Recently, a new move for the United States Department of Defense (DoD) underscored the value presented by GENBAND and…
    3/8/2016
  • ownCloud 9.0 Will Implement WebRTC Teleconferencing System
    Video communications is the future, and when 5G networks are fully deployed, it will be as common as SMS. Until that time, telecoms, CSPs, network operators and developers are using the current infrastructure and technology to make it happen without inconveniencing the …
    3/7/2016
  • Distributed Workforce a Reality Thanks to WebRTC
    As communications systems have become more intelligent, we're seeing huge transformations in the workplace as we know it. In the past, it was common for businesses, regardless of size, to operate out of one building, but technology has made it possible for businesses to…
    3/7/2016
  • End the WebRTC and ORTC Divide
    SDP is often described as an unnecessary blob of text. ORTC proponents say you don't need the complexities of SDP and the SIP protocol and can handle media with a smarter stream API that handles communications at a lower level. SDP also is a signaling protocol, forcing …
    3/7/2016
  • GENBAND to Display Multiple Products at Trade Show
    At Enterprise Connect, it will display Kandy Wrappers, pre-packaged RTC applications, and Smart Office unified communications (UC) clients that are meant to easily distribute to desktop and mobile devices within an enterprise. The applications represent the latest in wh…
    3/7/2016
  • Real Time Communications Week in Review: GENBAND, Yorktel, Kandy
    It's been another great week for real time communications, and this technology is showing up in a lot more places than ever, some of which were downright unexpected. It's not always easy to keep track of all those developments, so now that we've got a weekend on hand, i…
    3/5/2016
  • GENBAND Makes NFV, SBC and fring Alliance News at MWC16
    As carriers look to compete with OTT voice and video solutions, GENBAND is helping them via their new fring Alliance Revenue Engine Apps. As a reminder, the fring Alliance is a group of carriers working collectively to, for all effective purposes, launch a cross-carrier…
    3/3/2016
  • Connected Health Device Ownership on the Rise
    Exciting news from Parks Associates- households with broadband Internet access are increasingly getting into connected health devices. From just 2013 to 2015, the numbers saw a fairly hefty spike, going from 24 percent of households to 33 percent, with an increasingly d…
    3/3/2016
  • RevTwo Offers Real-Time Communications Edge to Mobile Apps
    With RevTwo's SDK, several major new options come into play. With a push of a button, users will be able to make phone calls from an app to another user, or even share a screen with that other user, using simple interfaces that should prove easy to use. The SDK is avail…
    3/3/2016
  • Survey: Business Needs Will Eventually Play Larger Role in Mobile App Development Decision Making
    According to a recent study commissioned by Red Hat, the perception on what drives decision-making when it comes to mobile application development is changing. Although a plurality of respondents feel that IT drives such decisions currently, they feel this will eventual…
    3/3/2016
  • Yorktel to Show Off Next Gen Work Place
    A workforce that is increasingly mobile, whether it's just working from home, or from the business' headquarters, or it's actively moving from place to place as part of the job, needs the right tools to get the best results. Communications tools must be part of this equ…
    3/2/2016
  • Mobile CDNs Aim to Optimize Mobile Video and Content
    The embedded middleware platform is engineered to integrate with existing CDNs and uses Quickplay's software-defined head-end to ingest, package and publish content, making it possible for on demand content to be distributed over any LTE network through the caching of p…
    3/1/2016
  • Telehealth Hits the Road with Yorktel's FeatherMed
    Telehealth has already gained a lot of notice thanks to its ability to work just about anywhere, but thanks to a recent development from Yorktel, it's gotten even more portable. That development is the Yorktel FeatherMed system, a tool that allows remote medical care to…
    2/29/2016
  • Doing WebRTC - How Soon, How much?
    Any business that has to communicate with customers, regardless of vertical or horizontal categorization will come to WebRTC sooner or later, with three questions at the core: How soon do I need WebRTC? How fast do I need to roll it out? How much service capacity do I n…
    2/29/2016
  • Kandy Visual Attendant for Carriers Delivers Easy Way to Monetize Click-to-Call
    The telephone landscape is changing thanks to VoIP and emerging technologies such as browser-native real-time communications technology, WebRTC. This doesn't bode well for telecom providers unless they find new revenue streams.
    2/29/2016
  • Real Time Communications Week in Review: Envelop VR, Avotus, Xura
    With Mobile World Congress (MWC) 2016 coming to an end, that brings with it a whole new flood of news about new developments in the real time communications field.
    2/27/2016
  • Which Video Streaming Option Fits You Best: On-Premises, in the Cloud, or Both?
    As the demand for anytime, anywhere video content becomes more and more mainstream, so will on-demand viewing and live streaming components that are delivered globally across devices and social media channels. This presents the challenge of determining the best way to i…
    2/25/2016
  • Collaboration at Heart of Connected Enterprise
    Collaboration technologies have brought innovation and made success possible for businesses of all sizes. Thanks to Internet-connected devices and technologies like mobility and UC, businesses are now entering new territories and their employees are more efficient than …
    2/24/2016
  • Multi-Billion Market Ahead for Smart Homes
    There's something so gleefully futuristic about a smart home; the idea of a house that allows lights to be turned on indoors from a user's car, or allows the user to watch what's going on inside when not home, even to be able to answer that nagging question about whethe…
    2/24/2016
  • Summit Tech Makes VR Calls a Reality
    Mobile World Congress (MWC) currently being held in Barcelona includes a number of hardware manufacturers and software developers at the congress showcasing new products and services that will likely change the way we use information and communications technologies (ICT…
    2/24/2016
  • Xura Elements Gives Businesses Greater Control Over Real-Time Communication
    Xura Elements aims to integrate simplicity, mobility and the social aspects of real-time communications with business process optimization. The result: reduced contact center costs and the ability to create new customer engagement experiences simply, with click-to-call …
    2/24/2016
  • TelmedIQ Delivers Secure Mobile Medical Communication to Capital Region Medical Center
    Medical professionals have relied on pagers after the general public moved on in the '90s, but the medical community has caught onto modern mobile devices. These devices are handy because they let staff access the increasingly common electronic health records, hospitals…
    2/23/2016
  • Avotus: Keeping Businesses Productive and Protected
    Telecommunications management plays an important role for businesses today as employees continue to embrace new technologies and make use of all the innovative communications tools being offered.
    2/23/2016
  • To VP9 or Not to VP9 with WebRTC?
    VP9 is the next-generation open source video codec created by the WebM project and designed for use by the Alliance for Open Media. Since Amazon, Cisco, Google, Intel, Microsoft, Mozilla and Netflix are participants in the alliance, VP9 should turn up in a lot of places…
    2/22/2016
  • Envelop VR Brings in New Business Development VP
    Virtual reality (VR)'s comeback as a technology may have been a long time in the making, but now, it's starting to gain a foothold as the powerful display system we all kind of thought it could be.
    2/22/2016
  • Real Time Communications Week in Review: Empire Access, Voxvalley, GENBAND
    It's almost a foregone conclusion that the week in real time communications will be a big one. This week was no exception.
    2/20/2016
  • mHealth Users to Triple by 2020
    Digital health initiatives continue to ramp up, and increasingly, mobile tech is a big part of the picture. In fact, the number of individuals using mHealth information services is set to exceed 157 million users by 2020, more than tripling the 50 million for last year.
    2/19/2016
  • WebRTC Could Help Put a More Personal Touch into Advertising
    Real-time communications are taking the business world by storm. Using technologies such as WebRTC, a standard that allows for browser-to-browser voice and video communications without the need to download anything, workers today are engaging in conference calls, brains…
    2/19/2016
  • Wheelings & Dealings: Orion Snags $9Mn for Voice-First Comms
    With this round, San Francisco-based Orion has now raised $16.25 million in funding. The company said that it will use the funding to further build out its research and development, engineering and marketing capabilities. This new round of funding will fuel market expan…
    2/18/2016
  • GENBAND Heads to MWC with Kandy and fring in Tow
    Next gen collaboration capabilities, are happening now. People are already making use of their mobile devices and apps to communicate in new ways for both work and play. The importance of mobile services and the companies creating these solutions is increasing along wit…
    2/18/2016
  • GENBAND and NetNumber Help Cellact Move Toward NFV
    As a follow up, GENBAND is now providing mobile virtual network operator (MVNO) Cellact Communication an HLR/AuC-enabled platform in partnership with NetNumber. The platform is already deployed and will support Cellact's transition to a software-based, virtualized infra…
    2/18/2016
  • Voxvalley Helps Businesses Address the Mobile Trend
    Voxvalley Technologies is a VoIP software solution vendor that aims to help businesses in that quest. In a video interview with TMC CEO Rich Tehrani at the recent ITEXPO, Mike Storella, director of Voxvalley Technologies, explained how.
    2/18/2016
  • How SMBs Can Scale Quickly With Cloud Alternatives
    The most successful SMB's integrate cloud systems into their business practices because such systems allow for a platform that stimulates rapid growth.
    2/18/2016
  • If You Don't Real-Time, You Won't Last
    For now, the organization is content that they at least received a call the next day. Given that they have already invested considerable time and money into this platform, they're willing to take a few more steps before making a change. Yet, the social post is still liv…
    2/18/2016
  • Using Real Time Communications to Jump Start Business
    What's the key to all this? Real-time communication, facilitated by WebRTC, just works better in today's networked cloud world to provide quicker setup and addition of services, seamless integration with CRM systems, one-click voice (and moving to video), and much lower…
    2/16/2016
  • Empire Access Ditches Legacy Systems, Implements GENBAND
    GENBAND, provider of real-time communications solutions, recently announced the release of a Network Transformation solution through Empire Access, a state-of-the-art provider of fiber optics. The Network Transformation tool, a software-based solution, has implemented t…
    2/16/2016
  • Real Time Communications Week in Review: Bubble, MindMe, ThinkingPhones
    Is there ever a week in real time communications that isn't a huge week? I've yet to see it, and frankly, I don't want to. All this news can make things a bit confusing in terms of what's most useful, so now that we've got a weekend on hand, let's take a look at the big…
    2/13/2016
  • Lost Opportunities: Real Time Communications in the 2016 Primaries
    In a Twitter-driven world, with people hanging on every comment from the current crop of (ever shrinking) presidential candidates, why hasn't anyone embraced more real-time communications channels? The @realdonaldtrump handle has out gunned everyone in fast and controve…
    2/11/2016
  • ThinkingPhones, Now Fuze, Gains $112 Million in Funding Round
    ThinkingPhones, a startup that has developed a cloud-based voice and video streaming service, has announced the raising of $112 million as part of a recent investment round.
    2/11/2016
  • Crucial Funding Needed for Suicide Help App That Uses WebRTC
    The partnership has developed a state-of-the-art mobile application system called MindMe that allows vulnerable individuals to break the cycle of suicidal thought and ideation through a therapist -guided approach that includes instant messaging and real-time voice and v…
    2/11/2016
  • Bubble, Ziggeo Get Together to Tell Stories with Video
    A picture, so the saying goes, is worth a thousand words. Thus a video can tell stories like no other medium can, and Bubble and Ziggeo have gotten together to put together a new means to use video to tell the stories of our lives.
    2/10/2016
  • Customers Expect Personalized, Omnichannel Interactions - Can You Deliver?
    The expectations around customer service are an interesting challenge for those companies that serve a variety of consumers. For those who only pay attention to millennials, it's easy to assume they want real-time communications through technologies like WebRTC. If the …
    2/10/2016
  • Report Expects WebRTC Market to Net 36 Percent CAGR, 2016-2020
    A new report from market research company TechNavio surveys the global Web-based real-time communications (WebRTC) market and expects that it will experience a compound annual growth rate of more than 36 percent between 2016 and 2020.
    2/9/2016
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